Account Manager (12 month FTC)
Dept
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Posted:
August 8, 2023
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Hybrid
About the position
This role is part of the Personalised Creative team at DEPT, a pioneering technology and marketing services company. The role involves working closely with eBay clients to coordinate and execute engaging marketing campaigns, with a focus on email and onsite marketing. The successful candidate will have experience in managing and leading digital campaigns, as well as a strong understanding of data-driven direct marketing. They should also possess excellent communication skills, be highly organized, and have a proactive and results-oriented mindset.
Responsibilities
- Supporting the eBay UK team to execute the Retail Marketing & Promotions plan
- Execution of campaigns managing internal eBay stakeholder relationships to meet briefing deadlines and ensure campaigns are delivered on time
- End to end campaign management of email and onsite marketing campaigns from creative brief to execution
- Ensuring all marketing activity is effectively targeted, delivered and evaluated
- Working with retail marketing team to identify opportunities to optimize existing campaigns and new campaign ideas
- Reporting in channel performance and provide actionable insights for ongoing campaign optimization
- Coordinating market campaign reports and sharing learnings to improve future campaigns
- Champion eBay, the customer and their needs
- Other ad-hoc tasks in support of retail marketing team
- Brief and manage creative asset creation with the Feed Campaign Team
- Experience managing and leading the end-to-end execution of digital campaigns
- Understanding of data-driven direct marketing including email, customer segmentation, and onsite marketing
- Great communication skills, with the ability to build internal relationships quickly and be seen as a safe pair of hands
- Ability to write detailed and succinct creative briefs for a range of digital projects
- Ability to work simultaneously on multiple projects, keeping relevant stakeholders informed
- Demonstrate flexibility and agile way of working as marketing plans and priorities evolve
- Organized, with an ability to work quickly and efficiently to ensure deadlines are met
- Self-starter with plenty of initiative and drive - approaching projects with creativity and innovation
- Invested in results and demonstration of a can-do attitude
- Strong attention to detail
Requirements
- Experience managing and leading the end-to-end execution of digital campaigns
- Understanding of data-driven direct marketing including email, customer segmentation, and onsite marketing
- Great communication skills, with the ability to build internal relationships quickly
- Ability to write detailed and succinct creative briefs for a range of digital projects
- Ability to work simultaneously on multiple projects and keep relevant stakeholders informed
- Demonstrate flexibility and agile way of working as marketing plans and priorities evolve
- Organized, with an ability to work quickly and efficiently to ensure deadlines are met
- Self-starter with plenty of initiative and drive
- Invested in results and demonstration of a can-do attitude
- Strong attention to detail
Benefits
- Healthcare with Vitality or Medicash
- 26 days' holiday exclusive of bank holidays
- Mental health support
- Company pension scheme with The People's Pension
- Enhanced family friendly policies
- A flexible, hybrid working policy
- Ride to work scheme
- Possibilities to do what you do best and to develop your skills further with training, development, and certifications
- Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT®
- Annual trip to the DEPT® Festival in the Netherlands: a chance to meet other people in DEPT®, see great talks from industry leaders, and have an all-expenses-paid weekend of fun!
- Global Annual DEPT® Cares Day which cadets can donate their skills to support local charities
- Other soft benefits including refreshments provided in the office and a social calendar with weekly and monthly events on a team or agency level