Account Manager (12 month FTC)

This role is part of the Personalised Creative team at DEPT®, a pioneering technology and marketing services company. The role involves working closely with eBay clients to coordinate and execute engaging marketing campaigns that inspire customers to shop on eBay. The successful candidate will be responsible for end-to-end campaign management, including email and onsite marketing campaigns, and will also be involved in optimizing existing campaigns and generating new campaign ideas. Strong communication skills, attention to detail, and the ability to work on multiple projects simultaneously are essential for this role.

• Supporting the eBay UK team to execute the Retail Marketing & Promotions plan
• Execution of campaigns managing internal eBay stakeholder relationships to meet briefing deadlines and ensure campaigns are delivered on time
• End to end campaign management of email and onsite marketing campaigns from creative brief to execution
• Ensuring all marketing activity is effectively targeted, delivered and evaluated
• Working with retail marketing team to identify opportunities to optimize existing campaigns and new campaign ideas
• Reporting in channel performance and provide actionable insights for ongoing campaign optimization
• Coordinating market campaign reports and sharing learnings to improve future campaigns
• Champion eBay, the customer and their needs
• Other ad-hoc tasks in support of retail marketing team
• Brief and manage creative asset creation with the Feed Campaign Team
• Experience managing and leading the end-to-end execution of digital campaigns
• Understanding of data-driven direct marketing including email, customer segmentation and onsite marketing
• Great communication skills, with the ability to build internal relationships quickly and be seen as a safe pair of hands
• Ability to write detailed and succinct creative briefs for a range of digital projects
• Ability to work simultaneously on multiple projects, keeping relevant stakeholders informed
• Demonstrate flexibility and agile way of working as marketing plans and priorities evolve
• Organized, with an ability to work quickly and efficiently to ensure deadlines are met
• Self-starter with plenty of initiative and drive - approaching projects with creativity and innovation
• Invested in results and demonstration of a can-do attitude
• Strong attention to detail

• Experience managing and leading the end-to-end execution of digital campaigns
• Understanding of data-driven direct marketing including email, customer segmentation, and onsite marketing
• Great communication skills, with the ability to build internal relationships quickly
• Ability to write detailed and succinct creative briefs for a range of digital projects
• Ability to work simultaneously on multiple projects and keep relevant stakeholders informed
• Demonstrate flexibility and agile way of working as marketing plans and priorities evolve
• Organized, with the ability to work quickly and efficiently to meet deadlines
• Self-starter with plenty of initiative and drive
• Strong attention to detail

• Healthcare with Vitality or Medicash
• 26 days' holiday exclusive of bank holidays
• Mental health support
• Company pension scheme with The People's Pension
• Enhanced family friendly policies
• A flexible, hybrid working policy
• Ride to work scheme
• Possibilities to do what you do best and to develop your skills further with training, development, and certifications
• Buddy Program: You will be paired with a 'Buddy' to help you through your first weeks' at DEPT®
• Annual trip to the DEPT® Festival in the Netherlands: a chance to meet other people in DEPT®, see great talks from industry leaders, and have an all-expenses-paid weekend of fun!
• Global Annual DEPT® Cares Day which cadets can donate their skills to support local charities
• Other soft benefits including refreshments provided in the office and a social calendar with weekly and monthly events on a team or agency level