Account Management Renewal Specialist

S&P Global•New York, NY

About The Position

This role is part of a highly collaborative, client-focused organization that partners closely with Account Managers and cross-functional teams to support complex renewals for strategic accounts. The team values strong execution, clear communication, commercial judgment, and a shared commitment to driving net growth while delivering an elevated client experience. The specialist partners with Account Managers to advance complex renewals and coordinates stakeholders, requirements, and next steps across Revenue Execution, Order Management, Order-to-Cash, and Legal. The role helps keep renewal work moving, resolve operational, contractual, and process-related obstacles, provide clear updates and surface risks, and reduce the administrative burden on Account Managers so they can focus on strategic client engagement and relationship building.

Requirements

Experience supporting complex commercial transactions, renewals, account management, sales operations, or a related function.
Demonstrated ability to coordinate work across multiple internal teams and manage competing priorities.
Strong written and verbal communication skills, with the ability to provide clear updates and drive alignment.
Highly organized, detail-oriented, and proactive, with sound judgment and a strong sense of ownership.
Limited to persons with indefinite right to work in the United States.

Nice To Haves

Experience partnering with Revenue Execution, Order Management, Order-to-Cash, Legal, or similar commercial support functions.
Familiarity with contract, order, billing, and renewal workflows in a complex business environment.
Strong commercial mindset and understanding of how execution quality affects client experience, retention, and net growth.
Ability to build trusted relationships and influence stakeholders without direct authority.

Responsibilities

Partner with Account Managers to advance complex renewals, focusing on net growth and an elevated client experience.
Orchestrate cross-functional collaboration across Revenue Execution (RevEx), Order Management, Order-to-Cash, and Legal.
Coordinate internal stakeholders, requirements, and next steps to maintain momentum and improve deal velocity.
Identify and help resolve operational, contractual, and process-related obstacles that could delay execution.
Provide clear status updates, surface risks, and drive accountability across teams throughout the renewal process.
Reduce the administrative burden on Account Managers so they can focus on strategic client engagement and relationship building.