Account Management Renewal Specialist

S&P Global • New York, NY

4d

About The Position

This role supports complex renewals for strategic accounts as part of a collaborative, client-focused organization. The specialist partners closely with Account Managers and cross-functional teams to drive net growth, ensure effective execution, and deliver an elevated client experience. The position coordinates stakeholders and deal requirements, helps resolve obstacles, communicates progress and risks, and reduces administrative work for Account Managers so they can focus on strategic client engagement and relationship building.

The role is limited to people with indefinite authorization to work in the United States. S&P Global Market Intelligence welcomes applicants returning to work after time away for caring responsibilities through its Restart initiative.

Requirements

• Experience supporting complex commercial transactions, renewals, account management, sales operations, or a related function.
• Demonstrated ability to coordinate work across multiple internal teams and manage competing priorities.
• Strong written and verbal communication skills, with the ability to provide clear updates and drive alignment.
• Highly organized, detail-oriented, and proactive, with sound judgment and a strong sense of ownership.

Nice To Haves

• Experience partnering with Revenue Execution, Order Management, Order-to-Cash, Legal, or similar commercial support functions.
• Familiarity with contract, order, billing, and renewal workflows in a complex business environment.
• Strong commercial mindset and understanding of how execution quality affects client experience, retention, and net growth.
• Ability to build trusted relationships and influence stakeholders without direct authority.

Responsibilities

• Partner with Account Managers to advance complex renewals, focusing on net growth and an elevated client experience.
• Orchestrate cross-functional collaboration across Revenue Execution (RevEx), Order Management, Order-to-Cash, and Legal.
• Coordinate internal stakeholders, requirements, and next steps to maintain momentum and improve deal velocity.
• Identify and help resolve operational, contractual, and process-related obstacles that could delay execution.
• Provide clear status updates, surface risks, and drive accountability across teams throughout the renewal process.
• Reduce the administrative burden on Account Managers so they can focus on strategic client engagement and relationship building.

Benefits

• Annual incentive plan eligibility.
• Health care coverage designed for physical and mental wellness.
• Generous time off.
• Access to career-development and learning resources.
• Retirement planning.
• Continuing education program with a company-matched student loan contribution.
• Financial wellness programs.
• Family-focused perks and benefits.
• Retail discounts.
• Referral incentive awards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed