Account Management Associate

Platinum Coastal Group • San Antonio, TX

7d • Onsite

About The Position

This is an entry-level, on-site position supporting customer relationships, account service, retention, and account development. It is a hands-on, in-person role for a people-oriented candidate who enjoys working collaboratively and communicating directly with others. This is not a remote position. Team members work on site and should be comfortable with regular face-to-face interaction with customers, clients, attendees, community members, partners, and/or coworkers, depending on the assignment.

A typical day may include meeting and communicating with customers in person, coordinating requests and resolving routine account needs, maintaining accurate account activity and follow-up, and supporting relationship-building and account growth initiatives. Strong communication and interpersonal skills, professionalism, dependability, comfort initiating conversations, organization, adaptability, and effective teamwork are important. Prior related experience is helpful but not required where training is provided.

Requirements

• Strong communication and interpersonal skills.
• Professional and dependable.
• Comfortable initiating conversations.
• Organized and adaptable.
• Able to work effectively as part of an on-site team.

Nice To Haves

• Prior related experience is helpful but not required where training is provided.

Responsibilities

• Meet and communicate with customers in person.
• Coordinate requests and resolve routine account needs.
• Maintain accurate account activity and follow-up.
• Support relationship-building and account growth initiatives.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed