Account Management Associate

Supergoop! • New York, NY

4d

About The Position

Supergoop! is seeking an Account Management Associate to support the success of its Amazon retail partnership. The role supports the Amazon Premium Beauty Account Director and works cross-functionally with Retail Marketing and Planning teams. It offers direct interaction with Amazon and an opportunity to learn the retail partner side of the business. The position is part of the North America team, led by the Chief Commercial Officer.

The Account Management Associate supports Amazon strategy and execution, partner communications, catalog management, retail content programs, site health monitoring, reporting, and market analysis. The role also contributes to ad-hoc projects as needed.

Requirements

• 1–2 years of experience in the beauty or CPG industry with retailer planning experience.
• Proficiency in Microsoft Office and Google Suite; intermediate Excel skills preferred.
• Proficiency working in MacOS.
• Excellent communication, social, and organizational skills.
• Ability to multitask in a fast-paced environment.

Nice To Haves

• Bachelor’s degree in business, supply chain, or another relevant field preferred.
• Hands-on Amazon experience, ideally with Amazon 1P / Vendor Central, at a brand, agency, or Amazon preferred.

Responsibilities

• Support the Amazon Premium Beauty Account Director in driving strategy and execution for Amazon.
• Help manage communication with the retail partner, set agendas for weekly or bi-weekly touchpoints, and track follow-ups and action plans.
• Work with Retail Marketing on PDP, A+ Content, and Brand Store updates, and measure the impact of content changes.
• Support end-to-end catalog management, including new item setup, parent/child variations, pricing updates, and launch readiness.
• Monitor site health through regular audits; resolve listing suppressions, pricing discrepancies, content errors, and third-party seller issues; and monitor Buy Box status.
• Provide reporting support by analyzing retailer sales and productivity reports and turning data into actionable insights using and learning simple reporting tools.
• Track the beauty market, sunscreen category, and key competitors using Amazon Brand Analytics (Search Query Performance) and syndicated data such as Nielsen and Circana.
• Support ad-hoc projects as needed.

Benefits

• Comprehensive health benefits
• Generous paid time off policy
• 401(k) with company match
• Product discounts
• Employee referral program
• Company and team off-sites

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level