Associate, Account Management

NBCUniversal • Universal City, CA

8d • Hybrid

About The Position

The Associate, Account Management supports the day-to-day management of key digital retail accounts and helps drive transactional Film and TV revenue across digital distribution partners. The role works cross-functionally with sales, marketing, operations, business intelligence, and other teams, supporting business across new releases, catalog, pricing, promotions, and merchandising. It builds partner relationships and provides responsive, detail-oriented account service.

The Associate supports development and execution of commercial initiatives, tracks business performance, identifies opportunities and risks, and uses data and marketplace insights to develop actionable recommendations. The position also supports sales planning and forecasting, promotional coordination, reporting, and collaboration with international counterparts. It reports to the Sr. Director, Digital Platforms.

Requirements

• At least 2 years of relevant experience in media, entertainment, digital commerce, account management, sales, analytics, or a related field.
• Bachelor’s degree required.
• Strong organization and attention to detail, with the ability to own work, manage multiple priorities and stakeholders, and follow through on commitments.
• Strong relationship-building and interpersonal skills and a commercially minded approach to account management.
• Strong analytical and commercial acumen, including the ability to identify performance drivers, investigate root causes, and translate data into recommendations and business decisions.
• Strong written and verbal communication skills, including the ability to present clear business updates, analyses, and recommendations to internal and external stakeholders.
• Strong proficiency in Microsoft Excel and PowerPoint, with experience using Microsoft Copilot or similar AI tools.
• Ability to adapt to a fast-paced environment and changing priorities, and proactively address issues with limited direction.
• Willingness and enthusiasm to travel for partner meetings, business reviews, industry events, and relationship-building opportunities.
• Submit a resume/CV online for consideration.
• Unrestricted work authorization in the United States.
• Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program.
• Must be willing to submit to a background investigation.
• Must be 18 years or older.

Nice To Haves

• Intellectual curiosity, proactivity, and resourcefulness, including a desire to understand the business, independently solve problems, and identify opportunities to improve and grow the business.

Responsibilities

• Serve as a day-to-day point of contact for account partners, providing prompt, proactive, thoughtful, and detail-oriented communication.
• Help drive account performance across new releases, catalog, pricing, promotions, and merchandising by identifying opportunities and supporting commercial initiatives.
• Manage priorities, timelines, and deliverables; identify risks and drive issues toward timely resolution.
• Partner with cross-functional teams to execute business and retailer priorities and coordinate stakeholders.
• Build and maintain relationships with account partners and develop an understanding of their priorities, strategies, and business needs.
• Track account and title performance against forecasts, plans, and historical benchmarks, identifying trends, opportunities, risks, and areas requiring action.
• Analyze partner sales data, identify performance drivers and root causes, and translate findings into actionable insights, recommendations, and executive-ready reporting.
• Support sales planning and forecasting and coordinate promotional initiatives, including managing and distributing materials and deliverables to partners.
• Develop and apply knowledge of the transactional Film and TV business, release windows, pricing, promotions, merchandising, retailer dynamics, competitive performance, and consumer behavior.
• Collaborate with international counterparts on partner initiatives and share business insights and learnings across markets.
• Explore and use AI and emerging tools to improve processes, streamline workflows, enhance analysis, and support insight generation.

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• 401(k)
• Paid leave
• Tuition reimbursement
• Other discounts and perks

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level