Associate, Account Management

NBCUniversal•Universal City, CA

9d•$70,000 - $75,000•Hybrid

About The Position

The Associate, Account Management supports the day-to-day management of key digital retail accounts and helps drive transactional Film and TV revenue across digital distribution partners. The role works cross-functionally with sales, marketing, operations, business intelligence, and other teams, and supports business across new releases, catalog, pricing, promotions, and merchandising. It builds partner relationships, delivers responsive account service, supports commercial initiatives, tracks performance and identifies opportunities and risks, and uses data and marketplace insights to develop actionable recommendations. The role reports to the Sr. Director, Digital Platforms. The position is hybrid, with a minimum of four days per week in the office. Travel for partner meetings, business reviews, industry events, and relationship-building opportunities is expected. The position is eligible for company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, discounts, and other perks. The stated annual salary range is $70,000–$75,000.

Requirements

At least 2 years of relevant experience in media, entertainment, digital commerce, account management, sales, analytics, or a related field.
Bachelor’s degree required.
Strong organizational and detail-oriented skills, with ability to manage multiple priorities and stakeholders and follow through on commitments.
Strong relationship-building and interpersonal skills, with a commercially minded approach and confidence engaging with external partners and senior internal stakeholders.
Strong analytical and commercial acumen, including ability to identify performance drivers, investigate root causes, and translate data into actionable recommendations.
Strong written and verbal communication skills, including ability to prepare and present clear business updates, analyses, and recommendations.
Strong proficiency in Microsoft Excel and PowerPoint.
Ability to adapt to changing priorities in a fast-paced environment and proactively address issues with limited direction.
Willingness and enthusiasm to travel for partner meetings, business reviews, industry events, and relationship-building opportunities.
Unrestricted work authorization in the United States.
Must be willing to submit to a background investigation and be covered by NBCU’s Solutions Alternative Dispute Resolution Program.
Must be 18 years or older.

Nice To Haves

Experience using Microsoft Copilot or similar AI tools.
Intellectual curiosity, proactivity, and resourcefulness, including a desire to understand the business, solve problems independently, and identify opportunities to improve and grow the business.

Responsibilities

Serve as a day-to-day point of contact for account partners, providing prompt, proactive, thoughtful, and detail-oriented communication.
Help drive account performance across new releases, catalog, pricing, promotions, and merchandising by identifying opportunities and supporting commercial initiatives.
Manage priorities, timelines, and deliverables; identify risks and drive issues toward timely resolution.
Partner with cross-functional teams to execute business and retailer priorities and coordinate stakeholders.
Build and maintain relationships with key account partners and understand their priorities, strategies, and business needs.
Track account and title performance against forecasts, plans, and historical benchmarks, identifying trends, opportunities, risks, and areas requiring action.
Analyze partner sales data to identify performance drivers and root causes, and provide actionable insights, recommendations, and executive-ready reporting.
Support sales planning and forecasting and coordinate promotional initiatives, including management and distribution of partner materials and deliverables.
Develop and apply knowledge of the transactional Film and TV business, including release windows, pricing, promotions, merchandising, retailer dynamics, competitive performance, and consumer behavior.
Collaborate with international counterparts on partner initiatives and share relevant business insights across markets.
Explore and use AI and emerging tools to improve processes, streamline workflows, enhance analysis, and support insight generation.