Account Executive, Startups (Grower)

Stripe • San Francisco, CA

4d

About The Position

Stripe is seeking an Account Executive for its Startups, Grower team, a consultative sales team responsible for the growth and retention of Stripe’s largest and fastest-growing startup customers. The role focuses on identifying opportunities for clients to get more value from Stripe, executing scaled sales strategies to close upsells and renewals, and leading campaigns that increase adoption of Stripe products.

The Account Executive owns customer renewals and commercial negotiations, develops sales-cycle strategies for product adoption and retention, and manages opportunities from lead to close for startups and small and medium businesses. The role also involves generating leads, understanding customer needs, proposing Stripe solutions, and coordinating with internal teams to support customer success and improve Stripe’s products.

Requirements

• At least 8 years of experience in a client-facing sales role.
• Ability to understand complex technical ecosystems and build strong relationships with technical customers.
• Ability to drive and close upsell opportunities for additional Stripe products through long-term, consultative engagements.
• Problem-solving ability to manage complex pricing and cost considerations.
• Experience managing projects involving input from cross-functional teams.
• Ability to work effectively with a wide range of internal and external stakeholders.
• Ability and motivation to operate in an ambiguous, fast-paced environment.
• Strong verbal and written communication skills.

Nice To Haves

• Prior experience in a sales and customer-facing role at a high-growth technology company.
• Experience with Excel and SQL, or willingness to learn.

Responsibilities

• Own contract renewals and lead commercial negotiations to increase and retain existing customer revenue and Stripe market share.
• Develop and implement full sales-cycle strategies to drive product adoption, net-new product sales, and client retention at scale among existing Stripe customers.
• Solve complex client needs and work across product, sales, risk, and operations teams to improve Stripe’s product.
• Own the full sales cycle from lead to close for startups and small and medium businesses.
• Generate leads through cold calling, blitzing, research, networking, and territory development.
• Provide a positive experience to every potential Stripe user, regardless of deal size.
• Identify and understand users’ pain points and propose Stripe solutions.
• Coordinate with other Stripe teams to help ensure users’ success.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed