Account Executive, Commercial Growth

Temporal Technologies•Atlanta, GA

18h•Hybrid

About The Position

Temporal is seeking a Commercial Account Executive to join its growing Commercial Sales team. The role is a main point of contact for commercial customers, using technical, sales, and account-management skills to grow product usage and uncover new use cases across a portfolio of 40–60 accounts. The position receives newly closed-won accounts from the new-logo team and drives account activation, expansion, and ARR growth. The role is remote-first, with hiring in Atlanta, Georgia, and San Francisco, California. Both locations offer a hybrid model requiring two days in the office. The successful candidate will build customer relationships, coordinate with internal teams and external partners, and help develop processes for this newly established role.

Requirements

At least 3 years of experience in sales, customer success, account management, sales development, or business development.
A background and passion for advocating on behalf of customers.
Technical aptitude and curiosity to learn about technical concepts, including databases and Temporal.
Ability to work autonomously, take ownership of a customer portfolio, and make decisions to drive customer outcomes.
Entrepreneurial mindset and ability to work beyond established procedures and build new processes or practices.
Team-player orientation and passion for collaboration.
Prior experience with tools such as Salesforce, Slack, Outreach, Gong, Common Room, reo.dev, Claude, and OpenAI.

Nice To Haves

Prior exposure to database, cloud, and infrastructure technology.

Responsibilities

Receive and activate newly closed-won accounts handed off from the new-logo team, and grow ARR by expanding identified workloads and finding new workloads.
Identify activation and expansion opportunities within the customer base.
Be responsible for the success of 40–60 accounts.
Build and grow customer relationships by identifying champions, coaches, and economic buyers, and expanding contacts as organizations and use cases evolve.
Drive consistent activity, pipeline development, and quota attainment.
Partner with product marketing to deliver appropriate messaging and content to commercial Temporal Cloud customers.
Partner with cloud service providers such as AWS, GCP, and Azure, and third-party systems integrators to accelerate adoption and unlock co-sell opportunities.
Design and execute programs to identify, design, and productionize new customer use cases.
Partner with SLA-backed technical support services and coordinate across teams to keep customers successful as they scale.
Take ownership of the customer portfolio and make decisions that drive effective customer outcomes.
Develop or adapt processes and practices to serve the commercial customer segment.