Account Executive, Commercial Growth
About The Position
Temporal is seeking a Commercial Account Executive to join its growing Commercial Sales team. This role serves as a primary point of contact for commercial customers, using technical, sales, and account-management skills to grow usage and uncover new use cases across a portfolio of 40–60 accounts. The role receives newly closed-won accounts from the new-logo team and drives account activation, expansion, and ARR growth. The position is remote-first, with hiring in Atlanta, Georgia, and San Francisco, California. Both locations use a hybrid model requiring two days in the office. The Account Executive works independently while collaborating with internal teams, cloud service providers, and third-party systems integrators to support customer success and adoption.
Requirements
- At least 3 years of experience in sales, customer success, account management, sales development, or business development.
- A background and passion for advocating on behalf of customers.
- Technical aptitude and curiosity to learn about technical concepts, including Temporal and databases.
- Ability to work autonomously, take ownership of a customer portfolio, and make decisions that drive effective customer outcomes.
- Entrepreneurial mindset and willingness to adapt existing procedures or build new processes and practices.
- Team-player approach and passion for collaboration.
- Prior experience with tools such as Salesforce, Slack, Outreach, Gong, Common Room, reo.dev, Claude, and OpenAI.
Nice To Haves
- Prior exposure to database, cloud, and infrastructure technology.
Responsibilities
- Receive and activate newly closed-won accounts handed off from the new-logo team, and drive ARR growth by expanding identified workloads and finding new workloads.
- Identify activation and expansion opportunities within the customer base.
- Own the success of 40–60 accounts.
- Build and grow customer relationships by identifying champions, coaches, and economic buyers and expanding contacts as organizations and use cases evolve.
- Drive consistent activity, pipeline development, and quota attainment.
- Partner with product marketing to deliver appropriate messaging and content to commercial Temporal Cloud customers.
- Partner with cloud service providers such as AWS, GCP, and Azure, and with third-party systems integrators, to accelerate adoption and unlock co-sell opportunities.
- Design and execute programs to identify, design, and productionize new customer use cases.
- Coordinate with SLA-backed technical support services and other teams to keep customers successful as they scale.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
