Account Executive III

Alchemer•Louisville, CO

About The Position

Alchemer is seeking a motivated Account Executive to drive bookings for its reputation management products. This hunter role is responsible for winning new customers and expanding sales to Alchemer’s existing customer base. The Account Executive builds pipeline through outbound prospecting as well as leads from Marketing and SDR/BDR teams, and plans and executes regular sales activities to achieve targets. The role sells Alchemer’s reputation management suite to multi-location businesses across industries such as retail, restaurants, healthcare, automotive, financial services, hospitality, and real estate. Products include reputation management, listings management, local pages, social media management, AI sentiment analysis and review signals, and competitive intelligence. The Account Executive also positions Alchemer’s broader feedback platform, which connects reviews, listings, social media, and surveys. The Account Executive works with senior marketing, brand, digital, and operations leaders, conducts full-cycle sales processes, manages competitive positioning, and partners with internal teams to address customer needs. The role requires strong prospecting, territory planning, pipeline management, forecasting, and achievement of individual sales targets.

Requirements

At least 3 years of closing experience in software or SaaS deals and complex sales cycles.
Demonstrated history of self-sourcing a meaningful share of pipeline through outbound activity.
Proven track record of achieving goals and quotas.
Comfort with sales technology and CRM tools, such as Salesforce, sales engagement platforms, LinkedIn Sales Navigator, and ZoomInfo or similar.
Ability to work as a team player in a fast-paced, sales-oriented environment.
Excellent verbal, written, and interpersonal communication skills.
Ability to prospect, develop new sales leads, and execute territory planning.
Willingness to make cold calls and use phone, email, and social media for prospecting.

Nice To Haves

Experience selling reputation management, listings, local SEO, social media management, customer experience, or MarTech solutions to multi-location brands.
Experience competing against Yext, SOCi, Birdeye, or Reputation.

Responsibilities

Win new logos for Alchemer’s reputation management products in a defined territory or segment of multi-location brands.
Sell reputation management, listings, local pages, and social products to existing Alchemer survey and feedback customers, partnering with Customer Success on expansion opportunities.
Build and execute outbound prospecting strategies, including target-account lists and multi-touch sequences across phone, email, LinkedIn, video, and event follow-up.
Respond to and position products for leads and opportunities generated by Marketing and SDR/BDR functions.
Conduct full-cycle sales processes, including discovery, demonstrations with Solutions Engineering, proof of value, competitive positioning, negotiation, and closing.
Work with senior and C-level buyers in marketing, brand, digital, and operations.
Maintain working knowledge of competitors and lead competitive displacement conversations.
Use sales technologies for prospecting, cold-calling, and opportunity creation.
Meet individual weekly and/or monthly activity and sales targets, including calls, meetings, presentations, opportunities generated, and closed-won business.
Collaborate proactively with internal departments to address customer issues and needs.
Provide timely and accurate forecasting and pipeline management.
Plan territories effectively to land and expand B2B relationships.