Account Executive Healthcare Customer Base

Hyland•,

12d•$100,000 - $127,000•Remote

About The Position

The Account Executive – Healthcare is responsible for developing and maintaining relationships with new and existing customers and partners in the healthcare vertical, with the objective of consistently meeting or exceeding assigned sales goals. The role contributes to enterprise-level revenue growth by identifying strategic opportunities, building relationships with key decision-makers, and delivering solutions tailored to healthcare organizations’ needs. The position is remote in the United States and is identified as Healthcare Northwest. The Account Executive develops sales plans and forecasts, manages accounts and pipelines, partners with sales solution engineers on software demonstrations, maintains customer information in the CRM, assesses RFP opportunities, and works with internal leadership on negotiations and closing complex deals. The role also supports trade shows and marketing efforts, pursues opportunities for company expansion and integration, and follows corporate privacy and data-security policies.

Requirements

Experience in strategic account management or enterprise-level sales in the healthcare industry or a healthcare technology environment.
Knowledge of healthcare market dynamics, industry regulations, and the business and technical needs of healthcare organizations.
Proficiency in opportunity management, account-planning tools, and CRM platforms.
Ability to establish rapport, build trust, and navigate complex sales cycles with C-suite and senior-level healthcare stakeholders.
Excellent oral and written communication skills, professional demeanor, discretion, tact, and executive presence.

Nice To Haves

Bachelor’s degree in Business, Healthcare Administration, Sales, or a related field.
Proven record of consistently meeting or exceeding quota in enterprise or strategic healthcare technology sales.
Experience selling at the executive level to health systems, hospitals, payers, or other healthcare organizations.
Familiarity with healthcare compliance standards such as HIPAA and understanding of healthcare IT ecosystems and workflows.
Self-motivation, strong organization, and ability to manage complex, multi-stakeholder deals independently through completion.

Responsibilities

Develop and execute a strategic sales plan to meet or exceed quota, identifying and prioritizing opportunities among existing and prospective healthcare customers and partners.
Initiate and maintain relationships with healthcare executives, customers, and partners to build trust, expand business relationships, and develop a strong pipeline using company resources.
Develop and communicate accurate, real-time sales forecasts.
Refine account-management strategies and the sales process to improve efficiency and results.
Partner with sales solution engineers to develop and deliver software demonstrations tailored to customer needs, and actively contribute to those demonstrations.
Record customer account information in the CRM, including opportunities, commitments, conversations, customer visits, and sales calls, while maintaining data integrity.
Understand market trends and customers’ business and technical needs, and pursue opportunities for company expansion and integration.
Engage company specialists and support resources as needed to advance opportunities.
Assess the viability of healthcare RFP requests and influence the development of appropriate responses.
Attend and contribute to trade shows, and encourage customers and prospective customers to participate in company marketing efforts.
Develop account closing plans and engage internal leadership in negotiations and contracting to close deals on time and as forecast.
Comply with corporate and departmental privacy and data-security policies and practices, including Hyland’s Information Systems Security Policy.