Account Executive, Community Account Sales

Comcast • Woodbridge, MD

3d

About The Position

The Account Executive 2 negotiates long-term agreements with key decision-makers—including building managers, owners, attorneys, and developers—to bring Xfinity services to multifamily properties. The role focuses on growing Comcast’s multifamily business, managing property portfolio relationships, negotiating service and marketing agreements, and delivering consultative solutions that address clients’ needs.

The Account Executive manages sales opportunities and forecasts, develops business cases using financial modeling, maintains customer relationships, and works with cross-functional partners to deliver products and solutions. The position also includes training and mentoring Account Executive 1 employees, keeping senior leadership informed about market dynamics, and providing exceptional customer service. Employees are expected to follow Comcast’s Operating Principles, put customers first, work collaboratively, support inclusion, and drive results. The role requires regular, punctual attendance and the ability to work nights, weekends, and variable schedules as needed.

Requirements

• 2–5 years of relevant work experience.
• Bachelor’s degree preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Ability to work nights, weekends, and variable schedules as necessary.
• Skills in business, cross-functional partnerships, customer experience, and negotiation.

Nice To Haves

• Bachelor’s degree.
• Experience or coursework that, in combination, is relevant to the role.
• Extensive related professional experience.

Responsibilities

• Secure new business opportunities, including New Build and Winback right-of-entry.
• Renew existing agreements with multifamily prospects.
• Ensure accuracy in associated documentation.
• Manage relationships with multi-site, large-scale property portfolios.
• Develop expertise in advanced MDU product sets for multifamily clients.
• Use a top-down consultative sales approach to pursue MDU growth opportunities, including new construction deals.
• Negotiate bulk (amenity) Xfinity services and non-bulk contracts.
• Present to property owners, developers, their employees, and homeowner associations.
• Attend in-person meetings to maintain visibility for Comcast.
• Secure marketing rights and other terms favorable to Comcast.
• Develop and maintain consultative client relationships to understand their needs.
• Collaborate with internal cross-functional partners to deliver products and solutions.
• Build proficiency in contract negotiation, presentations, CRM software, and relevant tools.
• Keep senior leadership informed about market dynamics and the broader industry landscape.
• Address leads, inquiries, and customer experience issues promptly.
• Build business cases supported by financial modeling.
• Manage the sales funnel, sales opportunities, and sales forecasts for accuracy.
• Train and mentor AE1s and collaborate with AE3s and National Account Managers.
• Review the assigned territory to ensure customers are contacted periodically as prescribed.
• Achieve and exceed monthly, quarterly, and annual sales and business quality objectives.
• Exercise independent judgment and discretion in matters of significance.
• Maintain regular, consistent, and punctual attendance.
• Work nights, weekends, and variable schedules as necessary.
• Perform other duties and responsibilities as assigned.
• Follow Comcast’s Operating Principles, prioritize customer experience, learn and advocate for Comcast products and digital tools, collaborate as a team, participate in the Net Promoter System, drive results, support inclusion, and act in the interests of colleagues, customers, investors, and communities.

Benefits

• Commission eligibility under applicable sales compensation plans, with potential for significant upside above targeted earnings for overachievement.
• Comcast offers benefits to eligible employees, with options and tools intended to support physical, financial, and emotional well-being.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level