Account Executive 1, Community Account Sales

Comcast • Tigard, OR

3d

About The Position

Responsible for selling products and services to privately owned multi-dwelling properties and communities, serving as a point of contact for customers in an assigned area, managing account contracts, and representing Comcast at meetings, social functions, and in the community. The role focuses on securing new and retaining existing commercial internet, video, and voice services while building customer relationships and meeting sales and business quality objectives.

The Account Executive generates leads through prospecting, including cold calling, canvassing, door-to-door canvassing, customer referrals, and partner relationships. The role handles customer complaints and contract documentation, maintains territory coverage and accurate sales and service records, monitors industry and competitive developments, and presents to managers and developers. The schedule may include nights, weekends, variable hours, and overtime as necessary.

Requirements

• Relevant work experience: 0–2 years.
• Skills in lead generation, presentations, and sales.
• Must be able to work nights and weekends, variable schedules, and overtime as necessary.

Nice To Haves

• Bachelor's degree; applicants with coursework and experience or extensive related professional experience may also be considered.

Responsibilities

• Secure new and maintain existing commercial internet, video, and voice services.
• Generate leads with targeted businesses through cold calling, canvassing, door-to-door canvassing, customer referrals, and partner relationships.
• Provide exemplary customer service and build and maintain strong customer relationships.
• Address complaints promptly, including billing and service issues; follow up and advise management of situations outside the role's authority.
• Manage account contracts, including renewals and new contracts, and review associated documentation for accuracy.
• Review the assigned territory to ensure customers are contacted periodically as prescribed.
• Assist with project status reports and maintain accurate sales, service, and customer activity records.
• Keep current with industry developments and monitor and evaluate competitive products and services.
• Present to managers and developers and attend meetings and social functions to maintain the Company's visibility.
• Achieve and exceed assigned sales and business quality objectives.
• Exercise independent judgment and discretion in significant matters and maintain regular, consistent, and punctual attendance.
• Work nights and weekends, variable schedules, and overtime as necessary.
• Carry out other duties and responsibilities as assigned.
• Support Comcast's operating principles, customer experience, teamwork, feedback practices, results and growth, inclusion, and ethical conduct.

Benefits

• Benefits options and guidance intended to support employees physically, financially, and emotionally, with personalized tools for everyday needs and major milestones.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level