Account Executive 1, Community Account Sales

Comcast Resume • Tigard, OR

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About The Position

The Account Executive 1 sells internet, video, and voice products and services to privately owned multi-dwelling properties and communities. The role serves as a point of contact for customers in an assigned area, manages account contracts, and represents Comcast at meetings, social functions, and in the community.

The position develops new business and maintains existing customer relationships through prospecting, customer service, contract management, territory reviews, and sales presentations. It also tracks sales and service activity, monitors industry and competitor developments, and works toward assigned sales and business-quality objectives. Regular, punctual attendance is required, along with the ability to work nights, weekends, variable schedules, and overtime as necessary.

Requirements

• 0–2 years of relevant work experience.
• Bachelor's degree is preferred; Comcast may also consider a combination of coursework and experience or extensive related professional experience.
• Ability to work nights and weekends, variable schedules, and overtime as necessary.
• Skills in lead generation, presentations, and sales.

Nice To Haves

• Bachelor's degree.
• Coursework and experience, or extensive related professional experience, may be considered in place of the stated degree.

Responsibilities

• Sell commercial internet, video, and voice services to privately owned multi-dwelling properties and communities.
• Generate leads through prospecting activities such as cold calling, canvassing, door-to-door canvassing, customer referrals, and partner relationships.
• Maintain existing accounts and build strong customer relationships through exemplary service.
• Address customer complaints, including billing and service issues, follow up promptly, and escalate situations outside the role's authority to management.
• Manage account contracts, including renewals and new contracts, and review related documentation for accuracy.
• Review assigned territories to ensure customers are contacted periodically as prescribed.
• Assist with project status reports and maintain accurate sales, service, and customer activity records.
• Keep current with industry developments and monitor competing services and products.
• Present to managers and developers and attend meetings and social functions to maintain the Company's visibility.
• Achieve and exceed assigned sales and business-quality objectives.
• Exercise independent judgment and discretion in significant matters.
• Maintain regular, consistent, and punctual attendance; work nights, weekends, variable schedules, and overtime as necessary.
• Carry out other duties and responsibilities as assigned.
• Follow Comcast's Operating Principles, prioritize customer experience, learn and advocate for its technology and products, collaborate as a team, participate in the Net Promoter System, drive results and growth, support inclusion, and act responsibly toward colleagues, customers, investors, and communities.

Benefits

• Comcast offers a range of benefits and personalized support intended to support employees physically, financially, and emotionally; applicants are directed to the careers-site benefits summary for details.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level