Account Executive, SMB Install

Docusign•Chicago, IL
•Hybrid

About The Position

The Account Executive for Small-to-Medium Business is a motivated, self-starting individual contributor responsible for developing and closing new business and expanding Docusign’s footprint with existing customers in the SMB business segment. The role focuses on acquiring new customers and selling additional use cases, products, and services into existing accounts. The Account Executive is accountable for exceeding monthly and quarterly quotas, proactively managing deals, maintaining forecast accuracy, and driving customer and prospect adoption and usage in collaboration with internal teams and Docusign’s partner ecosystem. The role reports to the Manager, SMB. This is a hybrid position requiring access to an office and a weekly in-office expectation of at least two days per week. Travel is typically 10%, as necessary. The position is eligible for variable incentive pay based on achievement of pre-established sales goals. The listed wage range for Illinois, Colorado, Massachusetts, and Minnesota is $26.30–$36.20 per hour, with compensation varying based on location and job-related knowledge, skills, and experience.

Requirements

  • BA/BS degree or equivalent work experience.
  • Proficient computer application skills, including Salesforce.com and Google Suite.
  • Applicants must already be authorized to work in the United States on a full-time, permanent basis without current or future visa sponsorship.

Nice To Haves

  • Experience managing and closing software sales cycles.
  • Demonstrated ability to exceed quotas in past positions.
  • IT industry and software sales background.

Responsibilities

  • Achieve individual sales quotas in support of company goals and objectives.
  • Build and manage a sales pipeline through prospecting in the assigned SMB or Mid-Market territory.
  • Develop and deliver customized sales presentations and product demonstrations by phone and online.
  • Create and negotiate enterprise-level proposals and contracts.
  • Accurately forecast sales activity and revenue using sales tools.
  • Collaborate with pre- and post-sales resources, including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, Legal, Security, Professional Services, and Customer Support.
  • Drive adoption and usage among customers and prospects.
  • Travel as necessary, typically 10%.

Benefits

  • Variable incentive pay for sales personnel based on achievement of pre-established sales goals.
  • Paid time off and paid company holidays based on region.
  • Paid parental leave of up to six months following birth, adoption, or foster care placement.
  • Health benefit plan options, including plans with 100% employer-paid premiums and plans with minimum employee contributions, available from the first day of employment.
  • Retirement and pension programs, with potential employer contributions.
  • Learning and development options, including coaching, online courses, and education reimbursements.
  • Paid compassionate care leave following the loss of a loved one and other life-changing events.
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