Account Executive, SMB Install

Docusign•Seattle, WA
•Hybrid

About The Position

The Account Executive for Small-to-Medium Business develops and closes new business and expands Docusign’s footprint with current customers in the SMB segment. The role focuses on acquiring new customers or selling additional use cases, products, and services into existing accounts. The successful candidate is a motivated self-starter who learns quickly, adapts to ambiguity, and is accountable for exceeding monthly and quarterly quotas, managing deals proactively, maintaining forecast accuracy, and driving customer and prospect adoption and usage in collaboration with internal teams and Docusign’s partner ecosystem. This is an individual contributor role reporting to the Regional Vice President, SMB. The role is hybrid, with a minimum expectation of two days per week in an office and the remainder remote; frequency may vary by team. Travel is typically 10% as necessary.

Requirements

  • Bachelor of Arts/Bachelor of Science degree or equivalent work experience.

Nice To Haves

  • Experience managing and closing software sales cycles.
  • Demonstrated ability to exceed quotas in previous positions.
  • Proficiency with computer applications, including Salesforce.com and Google Suite.
  • IT industry and software sales background.

Responsibilities

  • Achieve individual sales quotas in support of the company’s goals and objectives.
  • Build and manage a sales pipeline through prospecting in the assigned SMB or Mid-Market territory.
  • Develop and deliver customized sales presentations and product demonstrations by phone and through online demos.
  • Craft and negotiate enterprise-level proposals and contracts.
  • Accurately forecast sales activity and revenue achievements using sales tools.
  • Collaborate with pre- and post-sales resources, including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, Legal, Security, Professional Services, and Customer Support.
  • Travel as necessary, typically 10%.

Benefits

  • Paid time off and paid company holidays based on region.
  • Paid parental leave of up to six months following birth, adoption, or foster care placement.
  • Health benefits plans, including options with 100% employer-paid coverage and plans with minimum employee contributions, available from the first day of employment.
  • Retirement and pension programs with potential employer contributions.
  • Learning and development options, including coaching, online courses, and education reimbursements.
  • Paid compassionate care leave following the loss of a loved one and other life-changing events.
  • Sales personnel are eligible for variable incentive pay based on achievement of pre-established sales goals.
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