Account Executive - Epic

SOLVENTUM•Remote - Minnesota, MN

2d•$163,200 - $224,400•Remote

About The Position

The Strategic Account Executive - Epic is responsible for growing Solventum's strategic relationship with Epic Systems Corporation. This position is Solventum's point of accountability for the Epic partnership, managing executive relationships, business agreements, governance, and the joint roadmap. The role is focused on partnership outcomes and helping Solventum Health Information Systems solutions work seamlessly within Epic and deliver value to shared customers; it does not manage hospital or health system client accounts. It draws on firsthand hospital workflow and Epic EHR experience to align cross-functional teams, clarify decision rights and escalation paths, and resolve partnership issues. The position leads partnership strategy and business reviews, maintains and negotiates agreements, coordinates integration and commercial priorities, and manages partnership risks and escalations. It identifies opportunities to expand Solventum's reach across Epic's customer base, represents Solventum at Epic events, and shares market insights. Internally, the role enables sales, client advocacy, and product teams on the Epic relationship and maintains a governance model across Solventum functions. The role is remote and may require up to 25% domestic travel, including to Epic headquarters and events. Relocation assistance is not authorized.

Requirements

Bachelor's degree or higher from an accredited institution, completed and verified before starting.
At least 7 years of healthcare experience.
Hospital or health system work experience and demonstrated knowledge of hospital workflows, such as clinical documentation, CDI, HIM/coding, patient access, or revenue cycle.
Excellent communication, presentation, and cross-functional collaboration skills across Product, Development, Sales, Client Advocacy, Legal, and Finance.
At least 3 years of hands-on Epic EHR experience, such as as an Epic analyst, application lead, or consultant.
At least 5 years of experience managing strategic partnerships, alliances, vendor relationships, or key accounts.
Legally authorized to work in the country of employment without sponsorship for employment visa status.

Nice To Haves

10 or more years of healthcare experience.
Epic certification or accreditation, such as Resolute HB/PB, HIM, Clinical Documentation, ClinDoc, or Bridges/Interfaces.
Prior experience working for Epic or with Epic's partner or vendor programs, such as Showroom / Connection Hub or Toolbox.
Experience at a healthcare technology vendor partnering on product integration with EHR platforms.
Working knowledge of healthcare interoperability standards such as FHIR and HL7, and EHR integration approaches.
Strong organizational skills and experience managing and maintaining internal references of key resources.
Experience negotiating and managing complex business agreements.
Strong executive presence, strategic thinking, and ability to influence without direct authority across two organizations.

Responsibilities

Serve as Solventum's primary business relationship owner for Epic and lead the day-to-day strategic partnership with product and technical teams.
Develop and execute an Epic partnership strategy and plan with goals, KPIs, and accountability aligned with Solventum Health Information Systems priorities.
Lead regular Epic partnership business reviews and present partnership health, risks, and opportunities to senior leadership.
Publish at least quarterly internal leadership updates about critical Epic projects and activity.
Work with Legal, Contracts, and Finance to maintain, negotiate, and ensure compliance with agreements between Solventum and Epic.
Establish a cross-functional operating cadence connecting partnership strategy to commercial outcomes, including joint opportunities, investments, dependencies, risks, benefits realization, and leadership decisions.
Partner with Marketing on approved messaging and positioning related to Solventum's work with Epic.
Maintain a partnership risk and dependency register covering commercial, contractual, operational, technical, cybersecurity, privacy, and reputational considerations; assign owners and mitigation plans and escalate material risks through appropriate governance forums.
Manage partnership-level escalations with Epic, including integration barriers, technical dependencies, access, and program questions affecting shared customers.
Coordinate with Solventum Client Advocacy, Support, and Sales teams to resolve Epic-related issues spanning multiple customers; those teams own hospital customer relationships.
Identify joint opportunities with Epic, expand Solventum's reach and value across Epic's customer base, and develop business cases for new integration or partnership investments.
Represent Solventum at Epic events and partner forums, and gather market, competitive, and customer insights to inform go-to-market and product strategy.
Collate and regularly share noteworthy Epic-related news with key stakeholders.
Defend Solventum products and offerings against Epic offerings and solutions.
Educate and enable Solventum sales, client advocacy, and product teams on the Epic relationship, program rules, and integration capabilities.
Participate in relevant corporate programs and comply with professional and quality standards, corporate policies and procedures, and Solventum's values and ethical standards.
Design and maintain the Epic partnership governance model, including stakeholder forums, executive sponsorship, decision rights, issue ownership, escalation paths, and documented follow-through across Solventum functions.
Comply with corporate policies, procedures, and security standards while performing assigned duties.