Account Executive

InXpress•South Bend, IN

About The Position

InXpress is hiring an Account Executive to help accelerate organizational growth by selling customized shipping solutions to businesses with frequent shipping needs. The role involves presenting solutions to business executives and owners, coordinating proposals, closing and activating customers on the shipping platform, and managing accounts to support customer satisfaction and retention. Account Executives work with operations and account management teams and use InXpress's carrier partnerships to develop solutions suited to customer needs. The posting describes opportunities to earn commission and bonuses and to advance into leadership as the company grows.

Requirements

  • High school diploma required.
  • Effective negotiation and objection-handling skills.
  • Ability to be coachable, work independently with little instruction, and adapt to change.
  • Comfort with a fast-paced environment and a strong work ethic.
  • Team-oriented approach and motivation to compete.
  • Ability to listen to, learn from, and implement strategies from the Top Tier training program.
  • Strong interpersonal skills and ability to communicate with and interact with all levels of management and clients.
  • Ability to leverage strategic partnerships with DHL International, UPS, and other carriers to provide customized customer solutions.

Nice To Haves

  • Sales experience, a sales internship, or related experience.
  • Bachelor's degree.

Responsibilities

  • Lead presentations with executives and business owners who have frequent shipping volume.
  • Partner with operations and account management teams to support customer satisfaction.
  • Present solutions through solution selling and cost-benefit analysis.
  • Present the technology solution and analyze customized customer needs in challenging areas and shipping lanes.
  • Coordinate, develop, and manage all aspects of the proposal process.
  • Close and activate customers, and train decision makers on the shipping platform.
  • Manage multiple accounts while maintaining customer retention and satisfaction.
  • Meet monthly quotas.
  • Engage with multiple customers daily by reaching out to new clients and developing customer-loyalty campaigns.
  • Record changes to customer accounts, including updating service packages and adding or removing accounts.

Benefits

  • Competitive base salary with an uncapped residual commission structure.
  • Cash prize contests and performance bonus programs.
  • Fast-track bonuses while ramping up.
  • Monthly car and cell phone allowance.
  • Medical, dental, and vision benefits.
  • Paid time off.
  • Opportunities to promote from within into leadership roles.
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