Executive Director, Epic Program Director

Roswell Park Comprehensive Cancer Center•Amherst, MA

About The Position

The Executive Director of the Unified Electronic Health Platform provides enterprise leadership for the organization, implementation, stabilization, governance, and ongoing optimization of the Epic electronic health record platform and related clinical, revenue cycle, operational, research, analytics, and patient-facing digital capabilities. The incumbent works closely with executive leadership, clinical and operational leaders, revenue cycle leadership, research stakeholders, information technology teams, Epic representatives, implementation partners, and governance bodies. The role leads a multidisciplinary Epic program structure, translating strategic plans into short- and long-term goals; coordinating enterprise-wide implementation and optimization; maintaining program governance; and managing scope, schedule, budget, risk, readiness, adoption, and value realization. The platform must support the organization’s mission, care model, research enterprise, operational performance, financial sustainability, regulatory obligations, and long-term digital strategy. The position provides strategic leadership and oversight for the Epic program’s vision, roadmap, operating model, implementation, stabilization, optimization, and continuous improvement. It directs Epic program planning and delivery across clinical, operational, revenue cycle, research, analytics, interoperability, patient engagement, and enterprise technology domains, aligned with organizational priorities, regulatory requirements, quality and safety objectives, financial goals, and digital health strategy. The position is full-time, with a 40-hour workweek and first shift. The starting annual salary is $152,241, commensurate with experience, and the position includes a comprehensive state benefits package.

Requirements

  • Recognized licensure, if required to perform the functions of the position.
  • A doctoral degree and two years of progressively responsible senior-level experience, including 18 months in a supervisory, administrative, consultative, managerial, or executive capacity; or a master’s degree and four years of such senior-level experience, including 18 months in one of those capacities; or a bachelor’s degree and six years of such senior-level experience, including 18 months in one of those capacities.
  • Alternatively, a combination of education, experience, and training demonstrating the ability to perform executive-level duties; all candidates must have at least a bachelor’s degree and 18 months of supervisory, administrative, consultative, managerial, or executive experience.
  • Degrees must be conferred by an accredited or otherwise recognized institution meeting the stated educational standards.
  • Epic certification, Epic accreditation, or demonstrated Epic implementation leadership experience.
  • Experience leading an Epic implementation from planning through go-live, stabilization, and optimization.
  • Experience with Epic governance, application team models, readiness planning, training, testing, cutover, command center operations, and optimization portfolio management.
  • Experience partnering with clinical, nursing, revenue cycle, compliance, privacy, cybersecurity, analytics, interoperability, infrastructure, and digital patient experience teams.
  • Experience managing implementation partners, consultants, vendors, budgets, statements of work, resource plans, and executive reporting.

Nice To Haves

  • Experience in oncology, academic medicine, clinical research workflows, clinical trials integration, precision medicine, or research data requirements.
  • PMP, PgMP, CHCIO, CPHIMS, or comparable healthcare technology leadership certification.

Responsibilities

  • Provide strategic leadership, governance, and oversight for the organization’s Epic program.
  • Develop and execute the Epic vision, roadmap, operating model, implementation, stabilization, optimization, and continuous improvement strategy.
  • Direct Epic program planning and delivery across clinical, operational, revenue cycle, research, analytics, interoperability, patient engagement, and enterprise technology domains.
  • Translate strategic plans into short- and long-term goals and coordinate enterprise-wide implementation and optimization activities.
  • Manage program scope, schedule, budget, risk, readiness, adoption, and value realization.
  • Ensure the Epic platform supports organizational priorities, the clinical care model, research, operational performance, financial sustainability, regulatory obligations, quality and safety objectives, and digital health strategy.
  • Work with executive and clinical leaders, operational and revenue cycle leaders, research stakeholders, IT teams, Epic representatives, implementation partners, and governance bodies.
  • Lead and oversee a multidisciplinary Epic program structure and maintain program governance.

Benefits

  • Comprehensive state benefits package
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