Director, Digital Access, Epic

Sutter Health•Santa Barbara, CA
•$165,339 - $264,555

About The Position

Is accountable for directing the full systems development lifecycle management of enterprise applications for support services and implementations, adhering to enterprise data and process standards. Directs ongoing support and services for the software, environments, and processes required to ensure data quality and integrity. Monitors software functionality and use throughout Sutter Health and its affiliates, with particular emphasis on evolving best practices for distribution across affiliates. Epic MyChart, Cadence, and Prelude certification or proficiency is highly desired.

Requirements

  • Bachelor's degree in Computer Science, Healthcare Administration, Information Technology, or a related field; equivalent experience is accepted in lieu of the degree.
  • 12 years of recent relevant experience.
  • Expert technical and business knowledge of software development lifecycle (SDLC), quality assurance, and project management.
  • Expert knowledge of specifying user requirements.
  • Expert knowledge of healthcare operations and structure.
  • Expert understanding of hospital inpatient and clinic outpatient operations.
  • Verbal and writing skills to communicate effectively with diverse groups.
  • Ability to set priorities that reflect the relative importance of job responsibilities and complete assignments in a timely manner.
  • Ability to analyze information, problems, situations, practices, or procedures and formulate logical, objective conclusions.
  • Demonstrated ability to build and lead teams committed to carrying out initiatives, including in environments resistant to change.
  • Ability to make presentations to persuade others or provide information and instruction.

Nice To Haves

  • Epic MyChart, Cadence, and Prelude certification or proficiency.

Responsibilities

  • Direct the full systems development lifecycle management of enterprise applications for support services and implementations.
  • Ensure enterprise data and process standards are followed.
  • Direct ongoing support and services for software, environments, and processes to ensure data quality and integrity.
  • Monitor software functionality and use throughout Sutter Health and its affiliates.
  • Evolve best practices for distribution across affiliates.
  • Build and lead teams committed to carrying out initiatives, including in environments that may be resistant to change.
  • Set priorities and assignments to complete work in a timely manner.
  • Analyze information, problems, situations, practices, or procedures to identify patterns and relationships and formulate logical, objective conclusions.
  • Make presentations to persuade others to accept an opinion or action, or to provide information and instruction.
  • Establish and maintain cooperative working relationships with clients, IS team members, management, and executive personnel or staff.
  • Communicate effectively with executives, managers, and subject matter experts.

Benefits

  • Comprehensive benefits package for eligible positions.
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