Executive Program Director

The Jewish Board•New York, NY

10d•$290,000•Hybrid

About The Position

The Executive Program Director (EPD) manages and oversees all aspects of The Jewish Board’s Mishkon Intellectual and Developmental Disability (I/DD) Division, setting strategy and ensuring excellent, person-centered care. The division provides supports and services in residential programs and community settings, including OPWDD and DOH programs: a large ICF, ten IRAs, Community Habilitation, Day Habilitation, Family Supports, and Respite in Brooklyn. Services are designed to meet the religious needs of Orthodox Jewish individuals. Reporting to the Chief Program Officer, the EPD holds overall administrative responsibility for the I/DD Service Division. The role leads efforts to deliver high-quality care, use best practices, maintain excellent client experience standards, operate effective central business functions, sustain fiscal viability, meet complex regulatory requirements, and build an integrated and engaged workforce. The EPD develops a skilled divisional leadership team and serves on The Jewish Board’s Senior Leadership Team. This is a hybrid position with significant in-person work at various locations in Brooklyn.

Requirements

Master’s degree in a relevant field, such as an MBA, MPH, MHA, RN, or clinical master’s degree.
Ability to lead through change and ambiguity and orient teams toward transformation.
Demonstrated ability to develop and execute strategies balancing quality, operational effectiveness, compliance, and financial sustainability.
Experience designing or evolving programs and service delivery models to meet changing client, workforce, regulatory, and funding needs.
Ability to articulate a vision for person-centered, community-based care and align stakeholders around shared goals.
Experience leading complex I/DD, healthcare, or related human services programs in a highly regulated environment.
Experience building systems, processes, and performance metrics that support operational excellence and positive client outcomes.
Strong analytical skills and use of data to support decision-making and balance short- and long-term priorities.
Experience leading programs or managing organizations serving individuals with complex needs.
Ability to set priorities, achieve major goals, manage complexity, and execute across multiple programs, stakeholders, and competing demands.
Track record of ensuring financial sustainability and balancing program quality with revenue and business-model sustainability.
Experience overseeing budgets, utilization, resource allocation, and operational performance in complex service environments.
Proven ability to recruit, retain, and develop a high-performing, collaborative team.
Transparent, collaborative leadership style that builds trust, accountability, and engagement across diverse teams and stakeholders.
Experience leading in matrixed organizations and partnering across departments and functions.
Excellent communication and interpersonal skills, including the ability to explain complex topics clearly to a range of audiences.
Personal drive, integrity, professionalism, sound judgment, transparency, empathy, resilience, and a mission-oriented approach.
Microsoft Office competency, including spreadsheet use.

Nice To Haves

Familiarity with Orthodox Judaism or a strong interest in learning and developing cultural competency.

Responsibilities

Set a vision and execute strategies for I/DD services that respond to changing client, workforce, healthcare, regulatory, and funding needs.
Integrate business, operational, and clinical standards into program design and service delivery, and communicate the division’s vision to clients, families, staff, board members, regulators, funders, and strategic partners.
Lead a comprehensive effort to ensure quality care and optimize the workforce and systems for reliable clinical, programmatic, and operational results.
Directly supervise assigned staff, including the Deputy Directors of the ICF, IRA, Central Operations, and Jewish Life, and provide leadership to the full divisional leadership team.
Recruit, orient, train, develop, and retain a strong workforce across direct service, nursing, clinical, facilities, and administrative functions.
Integrate care and coordinate with outside providers; identify and manage complex and high-risk cases; ensure health, safety, and active treatment; and involve families.
Develop a skilled and effective divisional leadership team and participate as a member of The Jewish Board’s Senior Leadership Team.
Oversee budgets, utilization, resource allocation, operational performance, compliance, and financial sustainability across complex programs.