Executive Program Director

The Jewish Board•Brooklyn, NY

9d•Hybrid

About The Position

The Executive Program Director (EPD) manages and oversees all aspects of The Jewish Board’s Mishkon Intellectual and Developmental Disability (I/DD) Division, setting strategy and ensuring high-quality services. The division provides support in residential and community settings for people with I/DD, including an ICF, ten IRAs, Community Habilitation, Day Habilitation, Family Supports, and Respite programs in Brooklyn. Services are designed to meet the religious needs of Orthodox Jewish individuals. Reporting to the Chief Program Officer, the EPD has overall administrative responsibility for the I/DD Services Division and is a member of The Jewish Board’s Senior Leadership Team. The role leads the division toward quality care, effective business operations, fiscal viability, regulatory compliance, strong client experiences, and an engaged workforce. This is a hybrid position requiring significant in-person work at various Brooklyn locations.

Requirements

Master’s degree in a relevant field, such as an MBA, MPH, MHA, RN, or clinical master’s degree.
Experience leading complex I/DD, healthcare, or related human services programs in a highly regulated environment.
Experience designing or evolving programs and service-delivery models in response to changing client, workforce, regulatory, and funding needs.
Experience building systems, processes, and performance metrics to drive operational excellence and positive client outcomes.
Experience leading programs or managing within organizations that serve individuals with complex needs.
Experience overseeing budgets, utilization, resource allocation, and operational performance in complex service environments.
Demonstrated ability to ensure financial sustainability and balance programmatic excellence with revenue and business-model sustainability.
Proven ability to recruit, retain, and develop a high-performing, collaborative team.
Ability to lead through change and ambiguity, set priorities, manage complexity, and execute across multiple programs and stakeholders.
Strong analytical mindset and ability to use data to support decision-making.
Transparent, collaborative leadership style that builds trust, accountability, and engagement across diverse teams and stakeholders.
Experience leading in matrixed organizations and partnering across departments and functions.
Excellent communication and interpersonal skills, including the ability to explain complex topics clearly to varied audiences.
Personal drive, integrity, professionalism, sound judgment, empathy, resilience, and a mission-oriented approach.
Microsoft Office competency, including use of spreadsheets.

Nice To Haves

Familiarity with Orthodox Judaism or a strong interest in learning and developing cultural competency.

Responsibilities

Develop and execute a vision for I/DD services that responds to changing healthcare needs and integrates business, operational, and clinical standards into program design and service delivery.
Communicate the divisional vision to clients, families, staff, board members, regulators, funders, and strategic partners in the I/DD and Jewish communities.
Lead efforts to ensure quality care and optimize workforce and systems for reliable clinical, programmatic, and operational results.
Directly supervise assigned staff, including the Deputy Directors of the ICF, IRA, Central Operations, and Jewish Life, and provide leadership to the full divisional leadership team.
Develop staff talent and work with the I/DD leadership team to recruit, orient, train, and retain a strong DSP, nursing, clinical, facilities, and administrative workforce.
Integrate care and coordinate with outside providers; identify and manage complex and high-risk cases; ensure health, safety, and active treatment; and involve families.
Build systems, processes, and performance metrics that support operational excellence and positive client outcomes.
Oversee budgets, utilization, resource allocation, financial sustainability, and operational performance across complex service programs.
Lead through change and transformation while balancing quality, compliance, operational effectiveness, and financial sustainability.