Account Executive I

TESTEQUITY LLC•Worcester Township, PA

13d

About The Position

TestEquity LLC is seeking a high-energy Account Executive to provide excellent customer service while facilitating and winning sales. The role requires understanding the technical capabilities and uses of products, as well as the needs of customers in the electronic production industry across R&D and product environments. The Account Executive identifies appropriate TestEquity solutions and resources, manages customer relationships and accounts, and collaborates with outside sales, internal departments, and manufacturers’ representatives throughout quoting and ordering.

Requirements

Bachelor of Science in Electrical Engineering or equivalent experience (3–5 years).
Knowledge of basic electronics theory; knowledge of DC and AC circuits is a plus.
Knowledge of digital electronics basics, technology and manufacturing basics, industry standards, practices, and common components.
Knowledge of the electronics industry, including test and production processes.
Ability to provide exceptional customer service.
Ability to understand customer needs and provide successful solutions.
Authorization to work in the United States without sponsorship; TestEquity does not sponsor work visas.
Ability to safely and successfully perform essential job functions in accordance with applicable standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance.

Nice To Haves

Knowledge of DC and AC circuits.

Responsibilities

Establish relationships with customers and work with the outside sales team to respond promptly to inquiries, including pricing, quotes, questions, recommendations, and potential order issues.
Determine suitable customer solutions and develop quotes.
Partner with internal departments—including Product, Pricing, Compliance, Outside Sales, National, and Regional Leadership—through quoting and ordering.
Work with manufacturers’ sales representatives on product questions, lead times, and recommendations.
Work with Product Management to understand products and address customer needs.
Offer pricing in accordance with TestEquity’s pricing strategy and approval guidelines.
Update quotes and convert them to orders.
Own and manage customer accounts and relationships.
Accurately enter information and use the ERP system.
Partner with Outside Sales on strategic account planning, sharing information about new quotes and customers to develop account penetration strategies and increase profitability.
Stay current on industry knowledge, the competitive landscape, and other factors affecting the industry.
Distribute TestEquity documentation and targeted marketing emails.
Contribute indirectly to product quality.
Perform other duties as assigned.