Account Executive I
About The Position
TestEquity LLC is seeking an experienced, high-energy Account Executive to provide exceptional customer service while facilitating and winning sales. The role requires understanding the technical capabilities and uses of products, as well as the needs of customers in the electronic production industry across research and development and product environments. The Account Executive helps customers identify appropriate TestEquity solutions and resources. The Account Executive owns and manages customer relationships, works with the outside sales team and internal departments, and supports customers from inquiry and solution development through quoting and ordering. The position also involves account planning, product and industry knowledge, accurate ERP use, and providing product information and marketing materials.
Requirements
- A BS in Electrical Engineering or equivalent experience (3–5 years).
- Knowledge of basic electronics theory; knowledge of DC and AC circuits is a plus.
- Knowledge of digital electronics basics, technology and manufacturing basics, industry standards, practices, and common components.
- Knowledge of the electronics industry, including test and production processes.
- Ability to provide exceptional customer service.
- Ability to understand customer needs and provide successful solutions.
- Must be authorized to work in the United States without sponsorship; TestEquity does not sponsor work visas.
- Ability to perform essential job functions safely and successfully in accordance with applicable ADA, FMLA, and other federal, state, and local standards, including qualitative and/or quantitative productivity standards.
- Ability to maintain regular, punctual attendance consistent with applicable ADA, FMLA, and other federal, state, and local standards.
Responsibilities
- Establish customer relationships and work with the outside sales team to respond promptly to inquiries about pricing, quotes, questions, recommendations, and potential order issues.
- Determine suitable customer solutions and develop quotes.
- Coordinate with internal departments—including Product, Pricing, Compliance, Outside Sales, National, and Regional Leadership—through quoting and ordering.
- Work with manufacturer sales representatives on product questions, lead times, and recommendations.
- Work with Product Management to understand products and address customer needs.
- Offer pricing in accordance with TestEquity’s pricing strategy and approval guidelines.
- Update quotes and convert them to orders.
- Own and manage customer accounts and relationships.
- Accurately enter information and use the ERP system.
- Partner with Outside Sales on strategic account planning, including sharing information about new quotes and customers to develop account-penetration strategies and increase profitability.
- Stay current on industry knowledge, the competitive landscape, and other factors affecting the industry.
- Distribute TestEquity documentation and specific marketing emails.
- Contribute indirectly to product quality.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
