Account Executive I

TESTEQUITY HISCO GROUP•Worcester Township, PA

13d

About The Position

TestEquity LLC is seeking an experienced, high-energy Account Executive to provide high-level customer service while facilitating and winning sales. The role requires understanding the technical capabilities and uses of products, along with knowledge of the needs of electronic production industry customers in research and development and production environments. The Account Executive identifies TestEquity solutions and resources to address customer needs, manages customer relationships and accounts, and works closely with outside sales and internal teams to support quoting, orders, and account growth.

Requirements

BS in Electrical Engineering or equivalent experience (3–5 years).
Knowledge of basic electronics theory; knowledge of DC and AC circuits is a plus.
Knowledge of digital electronics basics, technology and manufacturing basics, industry standards, practices, and common components.
Knowledge of the electronics industry, including test and production processes.
Ability to provide exceptional customer service.
Ability to understand customer needs and provide successful solutions.
Must be authorized to work in the United States without sponsorship; TestEquity does not sponsor work visas.
Ability to safely and successfully perform essential job functions in accordance with applicable ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to maintain regular, punctual attendance consistent with applicable ADA, FMLA, and other federal, state, and local standards.

Responsibilities

Establish relationships with customers and work with the outside sales team to respond promptly to inquiries about pricing, quotes, questions, recommendations, and potential order issues.
Determine suitable customer solutions and prepare quotes.
Coordinate with internal departments—including Product, Pricing, Compliance, Outside Sales, National, and Regional Leadership—through quoting and ordering.
Work with manufacturer sales representatives on product questions, lead times, and recommendations.
Work with Product Management to understand products and address customer needs.
Offer pricing in accordance with TestEquity's pricing strategy and approval guidelines.
Update and convert quotes to orders.
Own and manage customer accounts and relationships.
Accurately enter information and use the ERP system.
Partner with Outside Sales on strategic account planning, sharing information about new quotes and customers to develop account penetration and profitability strategies.
Stay current on industry knowledge, the competitive landscape, and other factors affecting the industry.
Distribute TestEquity documentation and targeted marketing emails.
Contribute indirectly to product quality.
Perform other duties as assigned.