Account Executive (Inside Sales)

Kele • Bartlett, TN

13d • Onsite

About The Position

The Account Executive generates revenue from prospective customers and increases wallet share among existing customers through networking, calls, and other outreach. The role is responsible for growing and retaining accounts by planning persuasive approaches and presenting solutions and services that encourage customers to increase their business with Kele. The Account Executive works with low- to mid-level management, sales, estimators, project managers, and buyers.

The position promotes Kele products and services, provides customer support, identifies customer needs and sales opportunities, and works with the team to develop account strategies. It also involves meeting sales activity and revenue or margin goals, following pricing guidelines, maintaining product and industry knowledge, and resolving customer complaints.

Requirements

• At least two years of related work experience.
• Proficiency in Microsoft Office and ability to learn and use company software.
• Detail-oriented, with the ability to multitask.
• Proficiency in customer service and proactive telephone selling skills.

Nice To Haves

• Two to four years of undergraduate work or an associate degree.
• A proven track record of selling complex technical products or solutions.

Responsibilities

• Promote Kele products and services using ASLAN Sales principles and communicating Kele’s value propositions.
• Provide exceptional personal customer service to internal and external customers in support of Kele’s 5 Keys to Customer Service.
• Direct, monitor, and consolidate Salesforce data to jointly develop account strategies and tactics with the team.
• Investigate customer complaints, develop solutions, prepare reports, and recommend ways to support shared customer and Kele goals.
• Conduct proactive sales calls, using probing questions to identify customer needs and opportunities and learn about customers’ businesses, competitor activity, and the BAS industry.
• Meet and maintain minimum sales activity levels, including sales revenue and margin quotas, call activity, quotes, and quote follow-up.
• Support sales strategies for assigned accounts by analyzing sales statistics and call data to pursue each account’s total spending opportunity.
• Collaborate with other team members to maximize sales opportunities while maintaining focus on core sales responsibilities.
• Follow pricing guidelines when issuing product quotes and maintain a thorough understanding of Kele’s processes and procedures.
• Develop thorough knowledge of products in the Kele catalog and products offered by its vendors.
• Participate in training and self-study to increase product and industry knowledge and improve performance.

Benefits

• Medical, vision, and dental insurance.
• Medical and dependent-care HSA/FSA.
• 401(k) with employer match up to 4% and immediate vesting.
• Employer-paid short- and long-term disability coverage.
• Employer-paid basic life and AD&D insurance, with supplemental life insurance available for employees and dependents.
• Paid time off and paid holidays.
• Tuition reimbursement.
• Paid maternity leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree