Account Executive-Home Care
About The Position
As the Account Executive, you will lead business development and account management efforts throughout Rhode Island. The role drives revenue growth by acquiring new business, expanding market share, and fostering client relationships across hospitals, physicians, post-acute agencies, assisted living facilities, rehabilitation facilities, and community-based partners. You will take a proactive approach to sales and navigate complex healthcare environments while delivering results. The position covers the full sales process, from prospecting through strategic account management, and includes assessing client needs, presenting services, consulting with clients and families, and following up promptly. You will develop quarterly business plans, meet admission and revenue objectives, maintain sales activity in CRM software, and work closely with Intake, Case Management, and sales and marketing teams. The role is field/territory based, with occasional office attendance for scheduled and required meetings and collaboration with the territory-specific Care Center.
Requirements
- 2–3 years of measured success in Sales and Marketing or a private-pay healthcare role.
- Bachelor’s degree or equivalent experience.
- Experience working with a CRM system.
- Strong verbal and written communication skills.
- Self-starter with a strong work ethic and desire to succeed.
- Sense of urgency in converting leads and solving complex problems.
- Ability to collaborate effectively with internal and external stakeholders.
- Valid driver’s license and reliable transportation.
- Ability to remain in a stationary position for long periods at a desk or computer.
- Occasional standing, sitting, walking, using hands to finger, handle, or feel objects, tools, or controls; reaching with hands and arms; climbing stairs; hearing; and talking.
Nice To Haves
- Preferred experience in Home Health, Home Care, or Hospice.
- Bilingual in Spanish and English.
Responsibilities
- Conduct all aspects of the sales process, from prospecting to strategic account management, including assessing client needs, delivering service presentations, client and family consultations, and timely follow-up.
- Craft quarterly business plans aligned with growth objectives.
- Meet and surpass admission targets set by Senior Leadership by achieving new revenue objectives within the assigned territory.
- Understand prospective clients’ needs, communicate the benefits of non-medical home care services, and address objections with empathy.
- Maintain all sales activities using CRM software.
- Collaborate daily with Intake and Case Management teams to streamline care coordination and client admissions.
- Follow established sales and marketing strategies and use constructive feedback for continuous improvement.
- Work with sales and marketing management on customer creation and relationship-building initiatives.
- Monitor competitor activities and market trends to inform strategic decisions.
- Represent the company professionally as a knowledgeable resource for Home Care services.
- Perform other duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
