Account Executive - Global
About The Position
The Global Account Executive manages and grows Cisco’s strategic global accounts, including a large global financial account. The role develops relationships with key stakeholders, understands customer business needs, and delivers Cisco technology solutions that create business value and revenue growth. The Account Executive serves as a trusted advisor and leads cross-functional teams to support customer success and satisfaction. The position is part of Cisco’s Global Enterprise Segment (GES), which leads strategic accounts. The team emphasizes customer success, collaboration, and a “Win As One” approach with colleagues, partners, and customers. The candidate is preferred to be located in NYC and may need to travel internationally as required.
Requirements
- At least 5 years of experience managing large, complex global accounts, preferably in technology or IT services.
- At least 5 years of experience with networking, security, collaboration, and cloud technologies.
- Bachelor’s degree in Business, Marketing, IT, or a related field.
- Strategic thinking, strong business acumen, and a customer focus.
- Ability to understand complex company financials for a global account.
- Ability to work collaboratively across multiple teams and geographies.
- Excellent communication, negotiation, and presentation skills, along with executive presence.
- Ability to travel internationally as required.
Nice To Haves
- Advanced degree.
- Familiarity with Cisco’s product portfolio and industry trends.
- Deep technical expertise in at least one Cisco product.
- Experience with consultative or value-based selling approaches.
Responsibilities
- Develop and execute account strategies to achieve sales targets and business objectives for assigned global accounts.
- Build and maintain strong, long-lasting customer relationships at executive and operational levels.
- Understand customer business challenges and align Cisco solutions to meet customer needs.
- Lead complex sales cycles, including opportunity identification, proposal development, negotiation, and closing.
- Collaborate with technical experts, marketing, services, and other internal teams to deliver comprehensive solutions.
- Monitor market trends, the competitive landscape, and customer feedback to identify new business opportunities.
- Manage account forecasting, pipeline, and reporting in alignment with Cisco sales processes.
- Represent Cisco at customer meetings, industry events, and conferences.
- Drive customer satisfaction and retention through proactive engagement and issue resolution.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) with Cisco matching contribution
- Paid parental leave
- Short- and long-term disability coverage
- Basic life insurance
- Paid holidays
- Floating holiday for non-exempt employees
- Paid birthday day off
- Paid year-end holiday shutdown
- Paid personal wellness days
- Flexible vacation time off program for eligible exempt employees
- Paid vacation time for non-exempt employees
- Paid sick time
- Additional paid time away may be requested for critical or emergency family issues
- Optional paid volunteer days
- Performance-based sales incentive pay
- Potential Cisco restricted stock unit grants
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What This Job Offers
Job Type
Full-time
Career Level
Senior
