Account Executive - Small & Medium Business
About The Position
Cisco’s SMB business helps small and medium-sized businesses grow, modernize, and operate securely through technology, partners, and innovation. The US SMB segment is a strategic growth engine supported by scalable go-to-market motions, a strong partner ecosystem, and a focus on customer outcomes. The Account Executive will work in the US SMB Segment in the North East region, supporting the New York Territory. The role is responsible for accelerating growth by expanding existing partner relationships, winning new customers, increasing market share, and delivering Cisco’s value to SMB customers through partner-led and digital selling motions. The Account Executive leads territory strategy and orchestrates resources to achieve bookings, growth, and market expansion goals. The role owns and executes the go-to-market plan, identifies customer opportunities through partners, expands wallet share, and protects Cisco’s installed base. It uses business intelligence, AI-enabled tools, and data-driven insights to prioritize opportunities, improve forecast accuracy, and manage pipeline. The role also coordinates the day-to-day activity of the SMB Territory Pod Team, collaborates with distribution and partner stakeholders to expand active selling partners, and communicates Cisco’s value proposition to SMB partners and customers.
Requirements
- 5+ years of technical sales and channel sales experience in a quota-carrying role.
- Bachelor’s degree or equivalent work experience.
Nice To Haves
- Experience selling to Small & Medium Business customers and operating in a partner-led sales model.
- Experience working with distribution, national direct integrators such as CDW and SHI, regional partners, and digital routes to market.
- Demonstrated success using data, digital engagement, and modern sales tools to improve territory performance.
- Experience in a dynamic, high-growth technology sales environment.
- Strong collaboration, influencing, and informal leadership skills across cross-functional teams.
Responsibilities
- Lead the territory strategy and coordinate resources to deliver bookings, growth, and market expansion objectives.
- Develop and execute territory go-to-market plans, identify new customers through partners, increase wallet share, and protect Cisco’s installed base.
- Use business intelligence, AI-enabled tools, and data-driven insights to prioritize opportunities, improve forecast accuracy, and manage pipeline performance.
- Coordinate the day-to-day activities of the SMB Territory Pod Team and align cross-functional resources to execute the territory strategy.
- Collaborate with distributors and partner stakeholders to expand the number of active selling partners.
- Communicate Cisco’s value proposition to SMB customers and channel partners to drive adoption and business growth.
Benefits
- Medical, dental, and vision insurance.
- 401(k) plan with a Cisco matching contribution.
- Paid parental leave.
- Short- and long-term disability coverage.
- Basic life insurance.
- Paid holidays and a floating holiday for non-exempt employees.
- Paid birthday day off, year-end holiday shutdown, and personal wellness days.
- Paid vacation time for non-exempt employees; exempt employees participate in a flexible vacation time-off program.
- Sick time off, with unused sick time carryover up to the stated limit.
- Additional paid time away may be requested for critical or emergency family issues.
- Optional paid volunteer days.
- Eligible employees may receive Cisco restricted stock unit grants.
- Sales employees earn performance-based incentive pay in addition to base salary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
