About The Position

As an SMB Account Executive at Docusign, you will drive revenue growth and market expansion across small and medium-sized businesses. This role requires a dynamic, adaptable sales professional who can seamlessly balance high-velocity transactional sales with strategic, multi-threaded platform deals. As Docusign expands into Intelligent Agreement Management (IAM) and Al-driven agreement solutions, you will translate complex capabilities into measurable business value for C-suite buyers. This position is an individual contributor role reporting to the Regional Vice President, SMB Sales.

Requirements

  • Experience achieving consistent quota (100%+ attainment)
  • Experience with Salesforce (or HubSpot) and prospecting tools (e.g., Sales Navigator, Outreach)

Nice To Haves

  • Experience balancing high-velocity transactional selling with broader platform deals
  • Formal training in recognized sales methodologies (e.g., MEDDPICC, SPIN Selling)
  • Exceptional communication skills with the ability to quickly establish trust with external business leaders
  • Adaptable, resilient, and eager to leverage new Al and agreement management tools
  • Knowledge of legal and regulatory frameworks surrounding digital agreements
  • Bachelor's degree in a relevant field or equivalent practical experience

Responsibilities

  • Meet and exceed quarterly quotas and target continuous double-digit growth through new customer acquisition and account expansion
  • Build a healthy pipeline proactively using outbound prospecting strategies, modern sales tools, and multi-channel outreach (phone, email, LinkedIn)
  • Conduct deep discovery to understand customer pain points across HR, Legal Procurement, and Operations
  • Simplify complex IAM and Al features into clear ROI and business outcomes
  • Use structured sales methodologies (e.g., MEDDPICC) to manage deal velocity, navigate longer sales cycles, and maintain accurate forecasting
  • Maintain real-time CRM integrity in Salesforce, manage daily workflow efficiency, and keep high deal volumes moving predictably
  • Collaborate with Solutions Engineers, Customer Success, and Legal to ensure seamless deal execution and customer onboarding

Benefits

  • Paid Time Off: earned time off, as well as paid company holidays based on region
  • Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
  • Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
  • Retirement Plans: select retirement and pension programs with potential for employer contributions
  • Learning and Development: options for coaching, online courses and education reimbursements
  • Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events
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