About The Position

Player 15 Group, the sports and entertainment company behind the Phoenix Suns, Phoenix Mercury, Valley Suns, and Mortgage Matchup Center, is seeking an experienced and highly motivated Account Executive, Membership Experience. The position supports engaging, servicing, and renewing Phoenix Mercury season ticket members. It also focuses on upselling current clients, obtaining referrals, and identifying new business opportunities. The role involves outbound communication with clients and prospects, lead generation, face-to-face appointments in the arena and across the Phoenix metro area, and work at gamedays, member events, and new sales events. The position is part of an in-person, collaborative, people-first environment.

Requirements

  • Proficiency in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
  • Strong interpersonal, time management, and communication skills.
  • Professional verbal and written communication skills.
  • High school diploma or GED.
  • Bachelor’s degree.

Nice To Haves

  • Optimistic, team-first attitude and a competitive desire.
  • Willingness to work non-traditional hours, weekends, and gamedays.
  • 1–2 years of experience in a sales and/or service role.
  • Previous experience working with Microsoft Dynamics and Arctics.

Responsibilities

  • Make outbound calls, send emails, and message current clients and potential prospects.
  • Work gamedays, member events, and new sales events.
  • Generate leads through prospecting, networking, and connecting with referrals.
  • Schedule and complete face-to-face appointments in the arena and across the Phoenix metro area.
  • Engage, service, and renew Phoenix Mercury season ticket members.
  • Upsell current clients, obtain referrals, and seek new business opportunities.
  • Perform other duties related to the position as assigned.

Benefits

  • Competitive medical, dental, vision, life, and disability coverage options.
  • Paid vacation, sick time, volunteer time, and company holidays.
  • 401(k) plan with Player 15 Group match.
  • Team member experiences throughout the year, including team offsites, catered lunches, coffee stands, and ice cream trucks.
  • Team swag throughout the year and employee discounts at the Team Shop and online store.
  • Complimentary tickets to Phoenix Suns, Phoenix Mercury, and Valley Suns games, plus other local sporting events and concerts, as available.
  • Access to a full fitness center with locker rooms and showers, indoor/outdoor basketball courts, a pickleball court, a golf simulator and putting green, an on-site cafeteria, and collaborative gathering spaces.
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