Account Executive, Commercial Sales

Restaurant365•Nashville, TN
•$66,400 - $99,600•Remote

About The Position

The Account Executive, Commercial Sales owns the full sales cycle, from self-sourced pipeline through closing and handoff to implementation. The role sells based on value and return on investment rather than product features, and works with the Sales Manager and Sales Development team to identify and win new accounts. The sales cycle is short and mostly linear, typically involving one primary decision maker, so success depends on effective prospecting, focused discovery, and fast, accurate execution. The Account Executive builds pipeline and manages opportunities through close, ensures new customers remain on track for implementation and go-live, maintains accurate pipeline and forecasts, and develops relationships with customers and vendor partners. The role also requires in-depth knowledge of the R365 platform, ongoing restaurant-industry research, and the use of approved AI and other tools to improve work while checking outputs for quality.

Requirements

  • Proven account management or sales experience with a strong record of success; software sales experience is preferred.
  • Experience with Salesforce or a similar CRM.
  • Strong presentation skills.
  • Excellent verbal and written interpersonal and communication skills.
  • Ability to adopt and follow a sales process.
  • Ability to network and build relationships.
  • Ability to negotiate and solve problems.
  • Strong organization and time-management skills.
  • Curiosity and eagerness to use AI in daily work, hands-on experience, understanding of generative AI's capabilities and limitations, and judgment to verify its outputs.
  • Enthusiasm and passion.

Nice To Haves

  • Bachelor's degree strongly preferred.
  • Accounting or restaurant management experience.

Responsibilities

  • Work with the Regional Sales Manager and Sales Development team to identify and sell to new accounts.
  • Generate pipeline that leads to closed revenue and quota attainment.
  • Sell on value and return on investment rather than features and functions.
  • Uncover pain points and business impact that map to Restaurant365 solutions.
  • Demonstrate adaptability and flexibility as part of a growing team.
  • Manage the entire sales cycle, from sourcing new opportunities through close.
  • Ensure new customers remain on track to go live in implementation after the sale.
  • Maintain an accurate pipeline and forecast.
  • Network with existing customers and vendor partners to build and maintain lasting business relationships.
  • Develop in-depth knowledge of the R365 platform and present it to prospective clients.
  • Conduct ongoing industry research to identify marketplace trends.
  • Identify opportunities to automate and improve work using approved AI and other tools; choose suitable tools, refine prompts, and review outputs for quality and time saved.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical benefits, 100% paid for the employee.
  • 401(k) with matching.
  • Equity option grant.
  • Unlimited paid time off.
  • Company holidays.
  • Wellness initiatives.
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