Account Executive, Commercial Sales

Restaurant365•Memphis, TN
•Remote

About The Position

Restaurant365 is seeking an Account Executive, Commercial seller to own the full sales cycle, from sourcing pipeline through closing and handing off new customers to implementation. The role focuses on selling through customer value and return on investment rather than product features. The sales cycle is short and mostly linear, with one primary decision maker, making strong prospecting, focused discovery, and fast, accurate execution important to success. The Account Executive works with the Sales Manager and Sales Development team to identify and win new accounts. The role also maintains relationships with customers and vendor partners, keeps pipeline and forecasts accurate, and helps ensure new customers remain on track toward implementation go-live. The position is fully remote and supports collaboration through virtual teamwork.

Requirements

  • Proven account management or sales experience with a strong record of success; software sales experience is preferred.
  • Experience with Salesforce or a similar CRM.
  • Strong presentation skills.
  • Excellent verbal and written interpersonal and communication skills.
  • Ability to adopt and follow a sales process.
  • Ability to network and build relationships.
  • Ability to negotiate and solve problems.
  • Strong organization and time-management skills.
  • Curiosity and eagerness to use AI in daily work, hands-on experience, understanding of generative AI capabilities and limitations, and sound judgment to verify its outputs.
  • Enthusiasm and passion.

Nice To Haves

  • Bachelor’s degree strongly preferred.
  • Software sales experience.
  • Accounting or restaurant management experience (a significant plus).

Responsibilities

  • Work with the Regional Sales Manager and Sales Development team to identify and sell to new accounts.
  • Generate pipeline that leads to closed revenue and quota attainment.
  • Sell on value and return on investment rather than features and functions.
  • Uncover customer pain points and business impact that map to Restaurant365 solutions.
  • Demonstrate adaptability and flexibility as part of a growing team.
  • Manage the full sales cycle, from sourcing new opportunities through close.
  • Ensure new customers remain on track to go live in implementation after the sale.
  • Maintain an accurate pipeline and sales forecast.
  • Network with existing customers and vendor partners to build and maintain lasting business relationships.
  • Develop in-depth knowledge of the R365 platform and present it to prospective clients.
  • Continually research the industry to identify marketplace trends.
  • Find opportunities to automate and improve work using approved AI and other tools; choose appropriate tools, refine prompts, and review outputs for quality and time saved.
  • Perform other duties as assigned.

Benefits

  • Comprehensive medical benefits, 100% paid for the employee.
  • 401(k) with matching.
  • Equity option grant.
  • Unlimited PTO.
  • Company holidays.
  • Wellness initiatives.
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