Account Executive - Home Care

Associated Home Care•Norwood, MA

11d•$85,000 - $100,000

About The Position

Associated Home Care is seeking an Account Executive to lead business development and account management efforts in an assigned territory. The role drives revenue growth by acquiring new business, increasing market share, and building client relationships across healthcare sectors, including hospitals, physicians, post-acute agencies, assisted living facilities, rehabilitation facilities, and community-based partners. The Account Executive manages the sales process from prospecting through strategic account management, assesses client needs, presents services, consults with clients and families, and follows up promptly. The role develops quarterly business plans, meets admission and revenue targets, communicates the value of non-medical home care services, maintains sales activity in CRM software, and collaborates with Intake, Case Management, and sales and marketing colleagues. The position is field/territory based, with occasional office presence for scheduled and required meetings and collaboration with territory-specific Care Centers.

Requirements

2–3 years of measured success in Sales and Marketing or a private-pay healthcare role.
A bachelor’s degree or equivalent experience.
Experience working with a CRM system.
Self-starter with a strong work ethic and desire to succeed.
Strong verbal and written communication skills.
A sense of urgency in converting leads and solving complex problems.
Ability to collaborate effectively with internal and external stakeholders.
Valid driver’s license and reliable transportation.

Nice To Haves

Preferred experience in Home Health, Home Care, or Hospice.

Responsibilities

Conduct all aspects of the sales process, from prospecting to strategic account management, including assessing client needs, delivering service presentations, conducting client and family consultations, and ensuring timely follow-up.
Craft quarterly business plans aligned with growth objectives.
Meet and surpass admission targets set by Senior Leadership by achieving new revenue objectives within the assigned territory.
Understand potential clients’ needs, communicate the benefits of non-medical home care services, and address objections with empathy.
Maintain sales activities using CRM software.
Collaborate daily with Intake and Case Management teams to streamline care coordination and client admissions.
Follow established sales and marketing strategies and use constructive feedback for continuous improvement.
Work with sales and marketing management on customer creation and relationship-building initiatives.
Monitor competitor activities and market trends to inform strategic decisions.
Represent the company professionally as a knowledgeable resource for home care services.
Perform other duties as assigned.