Account Executive, Inside Sales (Caps)
About The Position
The Account Executive, Inside Sales is responsible for selling and servicing new accounts for the Washington Capitals, developing and implementing ideas to drive ticket sales revenue, and performing basic office functions as needed. The role sells season ticket packages, group tickets, hospitality packages, and other ticket products; builds relationships with new and existing customers; and supports ticket sales through calls, in-arena appointments, tours, and event work. The position is based on-site daily and requires flexibility to work evenings, weekends, and holidays as needed. The role is eligible to participate in health and welfare benefits. The stated pay rate is $18.40 per hour.
Requirements
- Bachelor’s degree or equivalent experience.
- Excellent relationship-building skills and the ability to interact comfortably and effectively with internal and external clients at all organizational levels.
- Outstanding interpersonal, written, and verbal communication skills, along with strong presentation skills.
- Ability to work on-site daily.
- Results-oriented and competitive approach to the selling process.
- Experience with Archtics, Microsoft Office software, and contact management systems.
- Ability to begin in January 2027.
- Flexibility to work evenings, weekends, and holidays as needed.
Nice To Haves
- Prior sales experience.
Responsibilities
- Sell Washington Capitals ticket products, including full and partial season ticket packages, group tickets, and hospitality packages.
- Make cold calls to area companies from provided lists to sell season ticket packages and group tickets.
- Follow up with clients and prospective clients to build relationships, encourage repeat business, and meet customer service requirements.
- Contact past customers to generate new sales and build business opportunities through upselling and referrals.
- Handle incoming sales calls from prospective clients for all ticket sales products.
- Conduct in-arena appointments and Capital One Arena tours to help close new business and develop relationships.
- Meet or exceed assigned sales goals.
- Work different events and games to support ticket sales efforts and promotional initiatives.
- Perform basic office functions and other duties as assigned.
Benefits
- Eligible to participate in health and welfare benefits.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
