Account Executive, Inside Sales - Wizards

Monumental Sports & Entertainment•Columbia, WA

About The Position

The Inside Sales, Account Executive sells and services new accounts, develops and implements ideas to drive ticket sales revenue, and performs basic office functions as needed. The position sells ticket products across Monumental Sports & Entertainment properties, including season ticket packages, group tickets, and hospitality packages. It involves prospecting and following up with clients, building relationships, supporting repeat business, and meeting assigned sales goals. The role also includes conducting appointments and tours at Capital One Arena and working events and games to support ticket sales and promotional initiatives.

Requirements

  • Bachelor’s degree or equivalent experience.
  • High motivation and a desire to build a career in ticket sales.
  • Excellent relationship-building and interpersonal skills, including the ability to interact comfortably and effectively with internal and external clients at all organizational levels.
  • Outstanding interpersonal, written, and verbal communication skills, along with strong presentation skills.
  • Results-oriented and competitive approach to selling.
  • Experience with Archtics, Microsoft Office software, and contact management systems.
  • Flexibility to work evenings, weekends, and holidays as needed.

Nice To Haves

  • Prior sales experience.

Responsibilities

  • Sell a full menu of ticket products for MSE properties, including full and partial season ticket packages, group tickets, and hospitality packages.
  • Make cold calls to area companies to sell season ticket packages and group tickets.
  • Follow up with clients and prospective clients to build relationships, encourage repeat business, and meet customer service requirements.
  • Contact past customers to generate sales and develop new business through upselling and referrals.
  • Handle incoming sales calls from prospective clients for ticket sales products.
  • Conduct in-arena appointments and tours of Capital One Arena to help close business and develop relationships.
  • Meet or exceed assigned sales goals.
  • Work assigned events and games to support ticket sales efforts and promotional initiatives.
  • Perform basic office functions and other duties as assigned.

Benefits

  • Eligible to participate in health and welfare benefits.
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