Account Executive, Group Sales

Dallas Mavericks•Dallas, TX

About The Position

The Dallas Mavericks are seeking a driven and dynamic Account Executive, Group Sales to sell group tickets and fan experiences, along with season tickets, partial-season plans, suites, and other ticket products. The role plans and coordinates large group events and group-specific theme nights to generate ticket sales. Relationships are developed through outbound and some inbound calls, prospecting, email communications, and in-person meetings. The position requires a positive, enthusiastic attitude, an interest in sports and entertainment, strong sales and customer-service abilities, and the ability to work in a fast-paced environment. The Account Executive reports directly to the Sr. Manager of Group Sales.

Requirements

  • At least 2 years in a commission-based sales position.
  • Bachelor’s degree from an accredited college or university.
  • Proficiency in Microsoft Office Suite.
  • Strong organizational, communication, and time-management skills.
  • Excellent customer-service skills and commitment to personal integrity.
  • Ability to work in a fast-paced environment, manage multiple projects, and meet deadlines.
  • Ability to work as a team player and present sales material to potential clients.
  • Ability to learn and master new software programs, including Salesforce and Ticketmaster Archtics.
  • Detail-oriented, with the ability to handle several projects at once.
  • Availability to work all home games and, as assigned, evening, weekend, and holiday hours.

Nice To Haves

  • At least 1 year of sales experience with a professional or collegiate sports team is preferred.
  • Experience using Salesforce to maintain computerized touchpoints with clients and prospects.

Responsibilities

  • Generate revenue through cold calls, qualified inbound and outbound leads, strategically developed email communications, and in-person meetings.
  • Prospect, research, and qualify potential sales opportunities in the Dallas-Fort Worth market.
  • Create new-business opportunities with existing customers and build customer relationships.
  • Provide professional customer service to clients.
  • Perform game-day responsibilities, including entertaining clients and fulfilling large-group experiences.
  • Occasionally represent the organization at off-site Dallas Mavericks events to promote ticket sales.
  • Participate in team member sales training and development opportunities.
  • Meet or exceed weekly, monthly, and annual sales goals and weekly and monthly call quotas.
  • Present sales materials to potential clients.
  • Learn and use software programs, including Salesforce and Ticketmaster Archtics.
  • Perform additional job-related duties as requested by management.
  • Work all home games and, as assigned, evening, weekend, and holiday hours during the NBA season.
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