Account Executive- Financial Institutions Group

Alliant Insurance Services•New York, NY

About The Position

The Account Executive acts as an agent for a Producer’s assigned accounts, performing servicing and solicitation activities. The role manages a mid-market book of business and directs a service team while maintaining client relationships with minimal input from Producers. It serves as the lead representative and direct point of contact for assigned clients, from the time a lead is received through ongoing account management. The Account Executive supports renewals and new business development, provides coverage analysis and recommendations, works with carriers and third-party vendors, and addresses client service needs. The position also serves as a technical resource for department members and maintains accurate client information in the agency management system.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • Eight or more years of related work experience.
  • Valid insurance license.
  • Continue to meet continuing education requirements for license renewal.
  • Excellent verbal and written communication skills.
  • Good problem-solving and time-management skills.
  • Ability to work within a team and foster teamwork.
  • Good planning, organizational, and prioritization skills.
  • Proficiency in Microsoft Office Suite.

Responsibilities

  • Manage all client-required services and maintain client relationships with minimal input from Producers.
  • Manage a mid-market book of business by directing employees on the service team.
  • Receive and develop new business leads from Producers or identify and develop cross-sell opportunities.
  • Act as the direct client contact from the time a lead is received and as the lead representative for an assigned book of business.
  • Participate in team selling, including finalist interviews and RFP responses.
  • Prepare and present renewal analyses to clients.
  • Sell renewal business to existing clients and, where applicable, sell additional lines of coverage.
  • Promote other agency services to clients by preparing Producer Service Proposals.
  • Analyze clients’ existing coverage and provide recommendations.
  • Select carriers for solicitation and negotiate with carriers regarding benefits and premiums.
  • Receive and respond to client inquiries, including questions and issues about benefits and claims.
  • Review client coverage contracts and amendments for accuracy.
  • Manage and negotiate third-party vendor relationships and contracts on behalf of clients.
  • Manage the dedicated service team.
  • Serve as a technical expert and assist department members in resolving complex issues.
  • Create new client sales opportunities.
  • Collect fees and reconcile and resolve outstanding balances within 60 days of the invoice date.
  • Comply with agency management system data standards and maintain complete and accurate information.
  • Perform other duties as assigned.
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