Account Executive, Group Sales

Dallas Mavericks•Dallas, TX

About The Position

The Dallas Mavericks are seeking a driven and dynamic sales professional to join the Ticket Sales and Service team. The primary focus is selling Mavericks group tickets and fan experiences, while also selling season tickets, partial-season plans, suites, and other ticket products. The role plans and coordinates large group events and group-specific theme nights intended to generate ticket sales. Customer relationships are developed through outbound and inbound calls, email communications, and in-person meetings. The Account Executive must bring a positive, enthusiastic attitude, a passion for sales, and an educated interest in sports and entertainment. This position reports directly to the Sr. Manager of Group Sales. The role requires meeting sales and call targets, delivering professional customer service, and handling multiple projects and deadlines in a fast-paced environment. It includes game-day duties and attendance at all home games, with evening, weekend, and holiday hours as required by the NBA season, as well as occasional representation of the organization at off-site events.

Requirements

  • At least 2 years in a commission-based sales position.
  • Bachelor’s degree from an accredited college or university.
  • Experience using Salesforce to maintain computerized touchpoints with clients and prospects.
  • Proficiency in Microsoft Office Suite software programs.
  • Ability to attend all home games and work evening, weekend, and holiday hours as required by the NBA season.
  • Strong organizational, communication, and time-management skills.
  • Excellent customer service skills.
  • Commitment to personal integrity.
  • Ability to function in a fast-paced environment, manage multiple projects, and meet deadlines.
  • Ability to work as a team player.
  • Detail-oriented, with the ability to handle several projects at once.

Nice To Haves

  • At least 1 year of sales experience with a professional or collegiate sports team.

Responsibilities

  • Generate revenue through cold calls, prospected inbound and outbound leads, strategically developed email communications, and in-person meetings.
  • Prospect, research, and qualify potential sales opportunities within the Dallas-Fort Worth market.
  • Create new business opportunities with existing customers and build customer relationships.
  • Provide professional customer service to clients.
  • Perform game-day responsibilities, including entertaining clients and fulfilling large group experiences.
  • Occasionally represent the organization at off-site Dallas Mavericks events to promote ticket sales.
  • Participate in team member sales training and development opportunities.
  • Meet or exceed weekly, monthly, and annual sales goals.
  • Meet or exceed weekly and monthly call quotas.
  • Present sales material to potential clients.
  • Learn and use software programs, including Salesforce and Ticketmaster Archtics.
  • Perform additional job-related duties as requested by management.
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