Account Executive, Enterprise - Central

Serval•Austin, TX
•$300,000 - $300,000•Onsite

About The Position

Serval is hiring an Enterprise Account Executive to own target accounts and lead complex, multi-threaded sales cycles with IT, Security, and Operations executives. The role involves helping organizations transform workflows through AI automation and working closely with the founders and product team to shape Serval’s enterprise sales motion, influence roadmap priorities, and define AI-powered IT at scale. The position is described as based in Austin, Texas, with an in-office requirement. The posting also states that the person should be based in or willing to work from the San Francisco headquarters five days a week, with regular travel to customer sites and events.

Requirements

  • At least 4 years of full-cycle B2B SaaS sales experience with consistent top-tier attainment.
  • Proven success selling technical or workflow automation platforms into organizations with 1,000–5,000 employees and multiple stakeholders.
  • Expertise running consultative sales cycles lasting 2–6 months with VP-level buyers in IT, Security, or Operations.
  • Skill in strategic account planning, multi-threading, and executive communication.
  • High-agency approach and ability to thrive in unstructured environments and help define processes.
  • Exceptional presentation, negotiation, and storytelling skills.
  • Based in or willing to work from the San Francisco headquarters five days a week, with regular travel to customer sites and events.

Nice To Haves

  • Previous experience at high-velocity SaaS companies.
  • Experience joining or helping scale an early-stage startup (Series A–D).
  • Recognition for top performance, such as President’s Club, top 10%, or rapid promotions.
  • Familiarity with AI, ITSM, or workflow automation categories.
  • Comfort demoing or discussing APIs, integrations, and automation architecture with technical audiences.

Responsibilities

  • Own the full enterprise sales cycle, from prospecting and stakeholder mapping through closing and expansion.
  • Build deep relationships with senior IT, Security, and Operations leaders and advise them on automation strategy.
  • Orchestrate complex buying committees and align technical, security, and business stakeholders around Serval’s value proposition.
  • Deliver compelling demos and business cases that connect Serval’s AI automation to measurable ROI and efficiency gains.
  • Partner with founders, product, and engineering to influence roadmap priorities and support seamless enterprise delivery.
  • Create repeatable playbooks for the enterprise motion, including deal structure, pricing, and expansion strategy.
  • Represent Serval at industry events, conferences, and executive briefings; travel as needed, typically once per quarter.

Benefits

  • Opportunity to shape the success of the product and company.
  • Opportunity to build a new AI product offering with support from an experienced team and investors, and to grow with the company.
  • Culture that values innovation, ownership, accountability, and fun.
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