Account Director

Location3 Media•Denver, CO

5d•$155,000 - $185,000•Remote

About The Position

Location3 is hiring an Account Director to own the business, financial performance, and growth of a portfolio of corporate, enterprise, and franchisor clients. The role leads commercial relationships with client marketing leadership while also overseeing the Location3 team serving individual locations. The Account Director carries two distinct growth goals—enterprise expansion and enrolled-location growth—and is accountable for the portfolio’s profit and loss. This Denver-based remote position includes in-person collaboration at the Glendale office a couple of times per month, with no fixed schedule. The role is full-time and exempt. Compensation is $155,000 to $185,000 base, depending on experience, with eligibility for an annual company bonus based on company performance.

Requirements

Seven to twelve years of experience in digital marketing, client leadership, or agency account management.
Experience with retention, expansion, or portfolio financial accountability alongside delivery responsibility.
Ability to understand a client’s business plan, unit economics, and franchise system to identify root causes and ensure corporate commitments can be delivered through the franchisee-facing model.
Willingness to carry a portfolio profit and loss and two separate growth targets, in addition to managing client relationships.

Responsibilities

Provide executive client leadership across corporate executives, franchisor contacts, field and operations leaders, and participating franchisees, maintaining coverage at every level and addressing disconnects between corporate expectations and franchisee realities.
Grow enterprise accounts through additional services, channels, brands, and markets, while separately driving enrolled-location growth by addressing participation barriers, the franchisee value proposition, and adoption.
Own account strategy for franchise conventions and system-wide events, including goals, offers, Location3 participation and investment, and follow-through on leads and commitments.
Manage portfolio profit and loss, including revenue, retention, scope, contracts, pricing within approved parameters, budgets, delivery expenses, change orders, and profitability.
Directly manage and develop the Account Manager and Local Marketing Manager.
Coordinate delivery across Performance, Organic, and Marketing Technologies.
Deliver against portfolio revenue retention, enterprise expansion revenue, enrolled-location growth, margin, convention-generated enrollment and qualified pipeline, client satisfaction, stakeholder coverage, and expansion-pipeline progression measures.