Account Director

Fetcherr • Atlanta, GA

10d

About The Position

Fetcherr is seeking an Account Director to take full ownership of key strategic airline partnerships in the US. This is a business leadership role focused on navigating complex enterprise clients, driving strategic alignment, and executing multifaceted AI deployments. The Account Director serves as the executive champion for assigned accounts, managing both boardroom-level discussions and operational details, including timelines, crisis resolution, and commercial scope.

The role combines strategic and commercial leadership, hands-on project execution, crisis management, and cross-functional coordination. The Account Director aligns Fetcherr’s AI capabilities with client business goals and works across Product, Data Science, Tech, and Support teams to deliver account outcomes.

Requirements

• At least 7 years of experience.
• A proven track record leading enterprise clients in AI or aviation technology.
• Demonstrated ability to lead complex client relationships, manage crises calmly, maintain firm boundaries on timelines and scope, and negotiate high-value outcomes.
• Exceptional ability to move between executive-level strategy and granular operational or data details.
• Outstanding communication and negotiation skills, with confidence presenting to and challenging C-level stakeholders.

Nice To Haves

• Solid understanding of airline commercial functions, including Pricing, Revenue Management, Network Planning, and PSS/RMS systems.

Responsibilities

• Serve as the executive strategist for assigned accounts, aligning Fetcherr’s AI capabilities with clients’ C-suite business goals.
• Drive account growth, proof-of-concept conversions, and renewals.
• Act as the primary escalation point and lead difficult discussions about timelines, project scope, and operational roadblocks with internal teams and client executives.
• Develop a detailed understanding of client workflows, data integration, and project requirements, and ensure deliverables meet high standards while maintaining the broader strategy.
• Align internal Product, Data Science, Tech, and Support teams to advance deliverables, resolve bottlenecks, and hold stakeholders accountable.

Benefits

• Competitive salary and performance-based incentives.
• A comprehensive benefits package, including professional development opportunities.
• Opportunity to work with cutting-edge AI technology in the airline industry.
• Flexible work options, including remote opportunities.
• Collaborative and inclusive workplace culture.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed