Account Director (Healthcare + Consumer)
About The Position
Movers+Shakers is seeking an Account Director to lead a $5–10M+ portfolio of pharmaceutical, B2B, and consumer clients. The role combines senior client relationship ownership, business leadership, revenue growth, and operational excellence with a focus on socially native, culturally relevant creative work. The Account Director will guide teams working with a direct-to-consumer pharmaceutical brand in a highly regulated and rapidly evolving healthcare category, balancing creative ambition with FDA guidelines and medical, legal, and regulatory review requirements. The successful candidate will partner with creative, strategy, social, production, and project management teams to deliver integrated social campaigns and always-on programs. The role also oversees account financials, scopes, resourcing, forecasts, contracts, and profitability, while identifying opportunities to grow client partnerships and supporting agency growth. Los Angeles is preferred; New York City is also considered. The position may begin on a freelance basis, with the opportunity to transition to a permanent role.
Requirements
- At least 8 years of experience in account management or client services at an advertising, creative, or marketing agency, including experience leading teams and complex client relationships.
- Experience working with pharmaceutical brands, ideally in a direct-to-consumer capacity, and a strong understanding of pharmaceutical advertising regulations.
- Familiarity with FDA advertising guidelines and MLR review processes, including navigating complex stakeholder feedback and approvals.
- Deep social media expertise and understanding of how brands use social platforms to drive cultural relevance and business results.
- Experience leading integrated social campaigns across organic, paid, influencer, and content-driven programs.
- Demonstrated success managing multiple accounts, balancing competing priorities, and driving client growth and retention.
- Strong business acumen, including experience managing account financials, scopes, resourcing, and profitability.
- Ability to build trusted relationships with senior-level client executives and navigate challenging conversations confidently.
- Experience leading, mentoring, and motivating high-performing cross-functional teams.
- Exceptional communication, organizational, and problem-solving skills.
- A flexible, entrepreneurial mindset and passion for pushing creative boundaries.
- Kind, caring, and joyful.
Nice To Haves
- Experience across multiple industries, particularly pharmaceutical, healthcare, B2B, and consumer brands.
- Experience helping regulated brands adopt more innovative, social-first marketing approaches.
- Experience in consumer health, wellness, or other rapidly evolving healthcare categories.
Responsibilities
- Own strategic client relationships across pharmaceutical, B2B, and consumer brands, understanding their business challenges, objectives, and opportunities.
- Partner with creative, strategy, and social teams to develop culturally relevant, boundary-pushing work that delivers business impact.
- Apply knowledge of pharmaceutical advertising regulations, FDA guidelines, and MLR review processes to help teams deliver innovative, compliant creative.
- Build relationships with stakeholders at all levels and serve as a trusted advisor to client partners and senior marketing executives.
- Identify opportunities to expand client partnerships, grow revenue, and strengthen long-term relationships while maintaining account profitability.
- Lead and motivate cross-functional teams across creative, strategy, social, production, and project management.
- Advocate for ambitious creative ideas while navigating regulatory requirements, client feedback, and approval processes.
- Manage account financials, scopes, resourcing, revenue forecasts, contracts, and profitability.
- Oversee the development and execution of social campaigns and always-on programs, ensuring they are strategically sound, creatively strong, and delivered on time.
- Contribute to new business opportunities, organic growth initiatives, and the continued success of Movers+Shakers.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
