Account Development Representative

PowerPak Civil & Safety•Congers, NY
•Onsite

About The Position

PowerPak supplies site and safety products to contractors, municipalities, and utilities. The Account Development Representative owns a book of existing customers who spend less than $10,000 annually and works to increase their business through more frequent orders and a broader product mix. This is a phone-based, high-activity sales role with clear targets and a defined process. The position is based on-site in Congers, NY, five days a week, with a schedule of 7:00 AM to 4:00 PM. It is full-time, non-exempt, and eligible for overtime. Compensation is $70,000 plus commission. The role includes outbound calling, pipeline and account management, qualifying new companies, customer and after-sales support, and CRM and call planning. Performance is measured by a target of 60 outbound calls and 13 Meaningful Sales Interactions per day, as well as a monthly revenue target based on geography.

Requirements

  • At least 1 year of customer-facing experience.
  • High school diploma or GED.
  • Comfort with CRM systems, a softphone, and professional email.
  • A reliable system for managing tasks and follow-ups.

Nice To Haves

  • Top-of-funnel experience, such as prospecting or lead qualification.
  • Experience in a high-rejection, KPI-driven setting such as door-to-door or retail sales.
  • RFQ tracking experience.
  • A bachelor's degree.

Responsibilities

  • Call assigned customers, including quote follow-ups and courtesy calls, to identify needs and win orders.
  • Manage sales opportunities through to a clear outcome.
  • Analyze customer purchasing behavior and develop account growth plans.
  • Review new online customers and new company accounts referred by Business Development Managers; determine whether qualified companies join the representative’s book or go to a BDM.
  • Research products, prepare quotes, and help resolve order issues.
  • Maintain accurate CRM records and prepare a prioritized daily call list.
  • Meet activity and sales expectations, including 60 outbound calls and 13 Meaningful Sales Interactions per day, and a monthly geography-based revenue target.

Benefits

  • Medical, dental, and vision plans through ADP TotalSource, starting 30 days after hire.
  • Company-paid basic life/AD&D insurance and long-term disability coverage.
  • Optional short-term disability, additional life, accident, critical illness, hospital indemnity, and legal plans.
  • Retirement plan with pre-tax contributions.
  • Health care and dependent care FSAs.
  • Pre-tax transit and parking benefits.
  • 10 PTO days in the first year, accrued each paycheck and increasing with service up to 25 days.
  • 4 wellness days.
  • 7 paid holidays and 3 floating holidays.
  • Employee Assistance Program.
  • Pet wellness benefits.
  • Identity protection.
  • Employee discounts.
  • Weekly one-on-ones with the manager, stay interviews, and regular performance reviews.
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