Account Consultant
About The Position
Kelly's Account Consultant serves as the primary point of contact for client accounts, building relationships and understanding staffing needs. The role coordinates educational staff placements for schools, districts, and other educational organizations and works with recruiters to fulfill staffing requirements in a timely manner. It proactively resolves staffing and service-delivery issues, tracks and analyzes account performance, and identifies opportunities for account growth and improvement. The position is based daily at a client's local office in Walhalla, South Carolina, Monday through Friday, between 7:30 a.m. and 4:30 p.m. Weekly travel to client and community events is required as needed. Annual base pay is $61,575 to $82,100; final compensation depends on experience and may vary by geographic location. Benefits are available as applicable to the position.
Requirements
- At least 2 years of experience in education, sales, upscale customer service, recruiting, and/or human resources.
- Experience in account management, with a focus on building and maintaining long-term client relationships.
- Strong communication skills and the ability to present solutions and interact effectively with diverse clients and stakeholders.
- Ability to maintain a high level of customer satisfaction.
- Ability to work on-site at the client's local office daily in Walhalla, South Carolina, Monday through Friday, between 7:30 a.m. and 4:30 p.m.
- Ability to travel to client and community events as needed weekly.
Nice To Haves
- Solid understanding of staffing and recruiting processes within the education sector, or willingness to learn quickly and apply industry best practices.
Responsibilities
- Serve as the primary point of contact for client accounts, fostering strong relationships and understanding staffing needs.
- Coordinate and manage placement of educational staff for schools, districts, and other educational organizations.
- Work with recruiters to fulfill staffing requirements in a timely manner and ensure client satisfaction.
- Proactively resolve staffing or service-delivery issues, ensuring client expectations are met or exceeded.
- Track, report, and analyze account performance, identifying opportunities for growth and improvement within client accounts.
- Travel to client and community events as needed weekly.
Benefits
- Benefits are available as applicable to the position; the posting refers candidates to Kelly's benefits information.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
