Account Associate - State Farm Agent Team Member

Tim Grommersch - State Farm Agent•Memphis, TN
•$40,000 - $60,000

About The Position

As an Account Associate for Tim Grommersch - State Farm Agent, you support daily business operations and customer success. You help grow the office by building meaningful customer relationships and connecting customer needs with agency departments. You also proactively market relevant products and services to help customers manage everyday risks, recover from the unexpected, and pursue their goals. The agency serves customers in Memphis, Tennessee, with auto insurance, home insurance, life insurance, and retirement planning needs.

Requirements

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.

Nice To Haves

  • Previous experience in insurance or a related field is preferred.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
  • Build meaningful customer relationships and act as a liaison between customer needs and agency departments.
  • Proactively market relevant products and services.

Benefits

  • One-on-one coaching
  • Opportunity for advancement
  • Paid time off
  • Profit sharing
  • Training and development
  • Bonus based on performance
  • Competitive salary
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