Account Associate - State Farm Agent Team Member

Rick Smith - State Farm Agent•Indianapolis, IN
•$50,000 - $70,000

About The Position

As an Account Associate for Rick Smith - State Farm Agent, you support daily business operations and help customers succeed. You build meaningful customer relationships, act as a liaison between customer needs and agency departments, and proactively market relevant products and services. The agency is an established, close-knit team with a strong focus on training and professional development. It offers health benefits, a Simple IRA retirement plan, flexible time, national holidays off, and your birthday off each year.

Requirements

  • Strong organizational skills and attention to detail.
  • Excellent customer service and communication skills.

Nice To Haves

  • Previous experience in insurance or a related field.
  • Energetic, outgoing, coachable, organized, adaptable, and open to learning and growth.

Responsibilities

  • Manage customer accounts and update information in the database.
  • Assist customers with policy changes and inquiries.
  • Process insurance claims and follow up with customers on claim status.
  • Coordinate with underwriters to ensure timely policy issuance.
  • Build customer relationships and connect customer needs with agency departments.
  • Proactively market relevant products and services.

Benefits

  • Simple IRA
  • License reimbursement
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training and development
  • Performance-based bonus
  • Competitive salary
  • Flexible schedule
  • National holidays off
  • Birthday off each year
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