Access Associate (Per Diem, Days)
About The Position
The Access Associate provides administrative support in the Allergy & Rheumatology department at Linden Oaks. The role is the first point of contact for patients and their families and calls for a warm, inviting disposition. Duties include greeting patients, completing check-in and check-out procedures, scheduling appointments, verifying registration and insurance information, and processing payments. This is a per-diem position with a Monday–Friday schedule option of 7:30 a.m.–4:00 p.m. or 8:00 a.m.–4:30 p.m., at 10 Hagen Drive, Suite 330, Rochester, NY 14625. The stated pay range is $18.25–$20.50.
Requirements
- Warm and inviting disposition.
- Intermediate computer skills.
- Excellent customer service and communication skills.
Nice To Haves
- A two-year degree or an equivalent combination of education and work experience.
Responsibilities
- Manage incoming calls and provide necessary information.
- Greet patients, provide direction as needed, and schedule appointments.
- Complete patient registration according to departmental policy.
- Verify insurance eligibility and coverage and obtain precertification or authorization when applicable.
- Collect and process payments when applicable.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
